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stephen watson

Age: 57

Occupation:retired

Number of Cruises: 1

Cruise Line: Royal Caribbean

Ship: Grandeur of the Seas

Sailing Date: 2011-06-1

Itinerary: mediterranean cruise

Not good.You prepay gratuities but they are added on every receipt on board from bar to shops.Case misplaced on arrival took several hrs to locate. Drinks extortionate with vat + gratuities on top.On disembarking told wife she had message on deck 5 to go back up 8 flights stairs. There they said she had a problem with her credit card and bill not settled. She doesn't have a credit card ? Then said it was sorted and she could go back down 8 flights stairs to disembark. When she did she was again stopped from leaving as there was a message on deck 5 for her. It had not been sorted at all. During all this relatives were on the dockside wondering where the hell we had got to.

Okay first week, but spoilt it by putting on same menu week two.

Smaller than expected for the grand title. Shower ideal for any of the seven dwarfs.

Shows good otherwise poor.

Excursions expensive, listened to many people complain how little time they had at sites and poor value for money, so did not book any.

First cruise, disappointed. Obviously many problems with sea pass card they give you. Worked first week, refused at bar week two, embarrassing.Probably our first and last cruise.

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