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Ann Maguire

Age: 37

Occupation:sales team leader

Number of Cruises: 8

Cruise Line: Royal Caribbean

Ship: Legend of the Seas

Sailing Date: n/a

Itinerary: Mediterranean

Where do I begin……?

Embarkation went well, we arrived at 1pm, and we were checked in an on the ship by 1.30pm our cabin was available straight away and it was spotless, our cabin steward was worth every penny of his tip.

The Windjammer had a buffet which consisted of both hot & cold snacks , meals and desserts to welcome everybody on board ,a real nice touch I thought .Breakfast and lunchtimes in the Windjammer it was always difficult to find a vacant table , there was a wide selection of food but the quality was poor and the food luke warm. I will say dessert were good!

The ship set sail at 5pm a band played on the poolside and cocktails were available to purchase, however there were no streamers or a band playing on the dockside abit of a disappointment.

We were on 2nd sitting for dinner this sitting was from 8.45pm to 9.30pm we sat on a table for 8 with our 2 friends, we were always prompt, unfortunately the starters arrived at 9.30pm followed by the main course at 10pm, following us complaining about the slow service things improved slightly by the 3rd evening with about ½ hr wait on the starters. Jacket potato was served with almost every main meal, every night and there was very little veg, these were already on your plate, not served to you. The waiter was supposed to offer you a wine service but we were never asked if we required wine with our meal and I am sure this would have slowed down the service even further.

On sea days you would struggle to find a sun bed although deck patrol did go around removing towels from empty sun beds , the main pool area was extremely busy beds were placed side by side , the pool and 2 Jacuzzi’s were packed with children , I can only liken it to a holiday camp!

The cliental aged from 2years to 70 years with the average age being 40 years, the dress code was slack and passengers would regularly turn up to dinner in shorts, while head waiters turned a blind eye, our friends caught a man urinating in the corridor despite the toilets being 3 yds away they reported this to the pursers desk who just laughed and said the carpet would be cleaned. Several passengers were unhappy with things but nothing was done to improve the situation.

Excursions were expensive, and a £4.00 charge per person per shuttle was added to your account if you required this service in ports where the centre was a walk from the port, P&O offer this service free of charge. Drinks on board were subject to a 15% surcharge , a tip for the waiter , as well a tipping scheme which was added to you onboard account at the end this was £150.00 per couple, you were able to opt out if you signed a form which was delivered to your cabin towards the end of your holiday, however you were then expected to tip the head waiter ,assistant waiter, main waiter and cabin steward, who’s names would be on the 4 envelopes delivered to your cabin this too equated to £150.00 . The last morning our cabin steward thanked us for his tip but quote “Three rooms haven’t paid me” I thought this was extremely rude as it wasn’t compulsory, but obviously was expected.

I enjoyed my holiday but I would liken Legend of the Seas to a 3 star Butlins on sea unlike P&O who offer 5 star luxury cruising.

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