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Doreen Leong

Age: 39


Number of Cruises: 1

Cruise Line: Royal Caribbean

Ship: Legend of the Seas

Sailing Date: 2009-11-23

Itinerary: Singapore-Port Klang-Phuket- Sin

It was my 1st cruise ever. I never believed in going on cruise as I cannot imagine a holiday confined within a ship. Now married with 2 young kids, I was willing to try out on a cruise trip where it should be less taxing with less moving around with the kids from place to place for sight seeing. Indeed, it was a wonderful experience. My kids were so willing to be on their own and they persistently asked to be put in the kid's club in the day and night. I have the peace of mind with cruise staff managing them and keeping them occupied . Though there were some hiccups in giving clear directions on how to get to ferry that took us to Phuket, the lack of direction from staff to guide us to decks 4 & 5 when direct access to these decks were cordon off for emergency drills meant for cruise staff only. These irritations can soon be overlooked by the good PR skills put up on the last night of cruise. The song item put up by the waiters on the last night and their ra-ra-ing were indeed very effective in getting us emotional.

Representatives came on stage (at the night performance) to thank and bid farewell. This was also a very good and effective move to buy us over. It's all tastefully executed, it appears sincere and it moves us that indeed their effort ought to be appreciated. It's tough when not all cruise staff can speak Japanese, Korean or Chinese. Other than language barrier, serving a group of cruisers coming from diverse cultures can be challenging too. Taking these into consideration, I must say that they have done a very good job. The Singapore service sector ought to take a leaf from Royal Caribbean in this respect.

The fine dining at the Romeo & Juliet restaurant was excellent. My family and extended family in all made up 10 people, occupied a table of our own. A waiter and an assistant waiter were assigned to serve our table exclusively. The waiter had good knowledge of wine and gave good recommendation from the collection of wine. The food presentation and food quality were excellent, especially the beef steak and lamp shank - very well handled, fabulous! We had all our dinners at the R&J restaurant during the 4 night cruise. We had the option to have our lunch at the fine dining restaurant for the last 2 days and the option for sit-down breakfast at the restaurant on the 2nd last morning. The other days were buffet style breakfast and lunch. The buffets were a little boring with the same spread of food each day. Then again, with such good standard - be it food quality or service - at the fine dining restaurant, I should not be asking for more!

I must say that my first impression of my stateroom size was disappointing. Mine was the ocean view with balcony at Deck 7. Based on the rotary view of the stateroom from the Internet, I kind of perceived the room to be bigger in size. However, this initial disappointment was soon masked by the good service given by the stateroom keepers. The rooms were made TWICE a day. Once in the morning after you leave for breakfast and once in the night after you leave for dinner. You will also be pleasantly greeted by the "animals" seated neatly on your bed upon your return from dinner daily. Each night a different animal. The towel folding into animals is something pretty unique. As we are 2 adults and 2 kids staying in the room, the room keeper will convert the sofa into a bed during his 2nd housekeeping and, the sofa-bed is big enough for 2 to sleep. So, with such service, I am won over from my initial disappointment.

I love the night performances, my kids love the kid's adventure club. My kids aged 6 and 7, simply pester me to deposit them back to the kid's club after each meal they have with us. They can't wait to finish breakfast, lunch, and dinner, just so to join the kid's club activities in the day and night. Kudos to all staff in the kid's club who kept our kids happily occupied. Even now back home, my kids are playing the games they played on cruise! They treasure the medals they won during game time. The little mini tee off is a good option for adults and kids and those on board courses (such as dancing), an portrait photography are good options too.

Don't miss every fine dining because there's a variety of good food to choose from. Don't miss the night performances. Don't miss the final night partying too!

What more can I say, simply fabulous. Royal Caribbean has won me over from a "no" to cruises to a "yes, why not!" If I wish to go for another cruise, it will be the royal Caribbean line. I believe the non-Asia routes should be even more fabulous.

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