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Alan

Age: 69

Occupation:retired

Number of Cruises: 5

Cruise Line: Royal Caribbean

Ship: Majesty of the Seas

Sailing Date: 2012-12-20

Itinerary: Bahamas

After 4 previous cruises on Princess and Celebrity (all 7 nights or longer) we opted for a last minute short cruise on Royal Caribbean (RCCL). Since I knew that this was an older smaller ship, I first checked the RCCL web site to view the cabins to determine if they would be acceptable. I went to RCCL, then to plan a cruise, then to ships, then to Majesty Of The Seas, then to deck plans deck 3, then to interior cabin, then selected view cabin.

The cabin shown for THIS SHIP lowest possible category shows a 2 seat sofa and room to walk around both sides of the bed. The actual cabins have no sofa and no room to walk around bed. In fact the bed was bordered on 3 sides by wall so the inside person had to climb over the outside person to get out of bed. This is a total misrepresentation by RCCL designed specifically to procure business. In discussing this matter with RCCL customer relation after the cruise, I was told that all this was acceptable and no adjustment would be made.

Other problems:- Food was of poor quality and poor selection. Entertainment included a good comedian, a hypnotist who had to keep sending people back to the audience because he could not keep them hypnotized, and a juggler who dropped his items 5 times. The review on the last night was quite amateurish.

The toilet did not work in the cabin the first night. One of the public bathrooms remained flooded for hours with no one attending to the problem. During the Muster Drill old and infirm people were forced to stand for 45 minutes. When they tried to sit, the chairs were taken away from them.

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