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Missy

Age: 45

Occupation:Retailer

Number of Cruises: 3

Cruise Line: Royal Caribbean

Ship: Monarch of the Seas

Sailing Date: 2012-06-20

Itinerary: Bahamas

Our prior cruise experiences were with Carnival Cruise Line. We had very pleasant experiences and had been told that Royal Caribbean is a notch higher than Carnival. Unfortunately, this last trip did not prove that to be true. Although our cabin staff and dining room waiter were exceptional, other service staff were unapproachable and sometimes rude in their response to questions and their directions for disembarkation.

Our dining room waiter, Michael, was the best.! He was very informative and polite. This was the only service comparable to our Carnival experiences. The food was edible at best, but not delectable. The buffet menus were supermarket frozen food quality. Actually, I've had better frozen entrees. The best meal was the grilled lobster we paid an additional fee for. This seemed weird as Carnival offered lobster as an option at the captain's dinner at no extra cost .

As stated in other reviews the rooms are super small. My side of the bed was against the wall so my husband had to allow me to climb in first before him. You can imagine what problems that posed for late night bathroom runs. We had to request a shower curtain replacement on the first day because the one we had was mildewed and smelled horribly bad. I personally cleaned and sanitized the shower stall because it was dirty. The tile was discolored until I cleaned it. We were told that staff was in transition from the previous cruise. We believe it to be true as cabin service was great after the first day on the ship.

The comedian for this cruise was super funny and entertaining! Not as much of a variety of activities and they seemed to end too early.

We didn't select one of the tours through the cruise line. We toured with one of the local independent service. Look for Marco (like Marco Polo) when you go through the building into the city. He was very informative and gave us an opportunity to try local cuisine, including the best rum cake you ever want to taste. I wouldn't pay for the tours through the ship. Once you enter the city, you will see scooter rentals, horse carriages, etc. Not to mention, the straw market is within walking distance.

We have been encouraged to not judge the Royal Caribbean line until we have a larger ship experience. We are a little hesitant to follow that advice. This ship seemed like one that is on the brink of being put out to pasture. Because of the people we were with, we were able to salvage some parts of the trip and managed to create fun situations.

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