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Terri Pringle

Age: 45


Number of Cruises: 4

Cruise Line: Royal Caribbean

Ship: Monarch of the Seas

Sailing Date: 2012-10-5

Itinerary: port canaveral to nassau to coco cay

Overall we had a great time. Can't beat going somewhere for 3 days and your food and entertainment are included.

Overall, it was good. Different dishes that give you a variety. Unfortunately, the second night there was a pointy piece of plastic in my shrimp cocktail! Made me pretty cautious the rest of dinner. The disappointing thing was you had to pay for surf and turf. On other comparable cruise lines it is a one of the choices at dinner all included. If you have dietary restrictions watch what is in the omelet.

My stateroom was clean. Except we found someones underwear and socks on a shelf in closet.. kind of creepy! The room was much smaller than comparable cruise lines. We were celebrating our anniversary and we had to sleep in twin beds! We asked several times and was assured it would be fixed but never was. Got tired of asking and being told a lie by manager of guest relations.

Onboard activities we ok. Didn't have a real night club. Had more of a place where they had a live band. So that was ok. Had different activities during the day if you didn't get off ship.

They are quite pricey. I suggest you do your research before purchase. You can probably can find cheaper. Atlantis was great! Still pricey. 12 and under is considered child for pricing.

We were celebrating our anniversary and our daughters 16th birthday! I paid for in advance online for room to be decorated for her birthday on the 5th and chocolate covered strawberries for our anniversary on the 6th. When we arrived it wasn't there. When I went to guest relations they said I scheduled through a travel agent the 6th. After going back and forth I said just refund my money. The lady tried to refund back to a card I didn't use to purchase so it wouldn't go through. She then said she couldn't do it because it wasn't their fault. I asked to speak to a manager. She then said she had to check with corporate office. Are you serious? She said she would let me know hopefully before cruise ended. This was all in the first hr! Really set the tone of trip. We enjoyed ourselves overall, but in 11 yrs of marriage that was the first time we slept in same room and didn't sleep together. Happy anniversary to us. Very disappointed in their customer service.

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