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Dave K

Age: 50

Occupation:Firefighter

Number of Cruises: 5

Cruise Line: Royal Caribbean

Ship: Radiance of the Seas

Sailing Date: 2011-07-1

Itinerary: Alaska

We enjoyed just about everything about the cruise and the land tour. The ship was in pretty good shape and you could tell that much of it was new or refurbished.

The food in the dining room was very good. The food in the Windjammer could have been better at times. There is a cafe in the solarium that offered breakfast and lunch which was pretty good. The hot dog shop outside of the Windjammer was nice except that the service was slow at times. We used room service often for coffee and breakfast and they were sometimes quite slow. The staff sometimes didn't understand english very well either.

The stateroom was very nice except that our bathroom smelled like a sewer when we first entered it. We called and complained immediately and they reported that they could not find anything wrong. There was some kind of debris hanging from underneath the toilet rim that looked disgusting and was a possible source of the odor. We called again to complain and it got taken care of. A stateroom supervisor called and personally visited our stateroom to make sure we were satisfied. We boarded the ship around 12:30 PM and we still did not have our luggage at 7:30 PM. We watched a man from the staff drag 1 piece of luggage at a time down our hallway. It didn't matter what size it was, and he would only take one. Myself and my brother in law eventually went to the opposite end of the hall and retrieved our own luggage. I think this was supposed to be handled by the stateroom attendant, I am not sure. If that was the case, he was no where to be found.

Our nieces used the Adventure Ocean often and they really enjoyed it. I found that there was always something to do even if we just sat on our balcony and viewed the scenery. We missed not having the Royal Promenade from the Freedom Class ships.

We stayed at the Bear Lodge in Fairbanks and the room was nice and the food in the restaurant was great. We did the Salmon Bake in Fairbanks which had lots of potential, but it was disapointing. They used a glaze or sauce on the Salmon which we did not enjoy. They also had prime rib and it was very fatty. We did a show in a little theatre which was adjacent to the Salmon bake. The show was very corny and somewhat lame for our tastes. I will say that much of the crowd was elderly and they seemed to enjoy it. I got the feeling shortly after the show started that they cater to an older audience. We did a whale watching excursion with a salmon lunch which was great in Juneau. If you like King Crab don't miss Tracy's Crab Shack in Juneau near the ship's dock. They have the best crab and crab chowder. We did a riverboat tour in Fairbanks which was also very nice. We did a gold panning excursion near Fairbanks which was pretty good except that the talked way to much about the panning process. We didn't plan anything for Icy Strait (Hoohnah) and I wish we did. A man in a neighboring stateroom did whale watching there and said it was very good. We did the lumberjack show in Ketchikan and a native american village tour which were both pretty good. The indian village had a gift shop where they sold totems made on site. We did another salmon bake in Skagway which was pretty good at an area called Liarsville which is a recreated klondike gold rush camp. The camp was interesting but the little show and gold panning was a waste of time. We enjoyed shopping on Broadway in Skagway.

Our overall experience was outstanding! Kristina from Royal Celebrity Tours was outstanding during our land tour. The bus driver Rose was also very nice and quite knowlegable. The rail club car was very clean and modern. The food on board the train was good. We did a 120 mile round trip by bus in Denali National Park. The bus driver/tour guide was Jayson and he was excellent. The drivers should work together and not fly past each other to avoid splashing mud all over the windows. The windows got so dirty that you could not see out of them and I just went to sleep. The park is beautiful but I really thought we would see more wildlife. This is certainly nobodys fault. We did not get back to the hotel until 9:30 PM and I know that I was exhausted but hungry. The cost of food in the hotel restaurant was quite expensive. I settled for soup and went to bed. The next morning we got a breakfast sandwich from a small cafe' at the hotel because of the expense. We stayed at the Talkeetna Lodge overnight and they had no AC. They said that they didn't feel it was needed. Even though it doesn't get hot there, they could use the air. The food at the one restaurant was good and reasonably priced. We ate breakfast at the Talkeetna Roadhouse and the food was pretty good and very large portions.

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