Chuck Palm
Age: 54
Occupation:school teacher
Number of Cruises: 12
Cruise Line: Royal Caribbean
Ship: Radiance of the Seas
Sailing Date: October 8, 2002
Itinerary: Pacific Coastal
I really wanted to like the Radiance
because it is so beautiful on the outside. We have
never sailed R.C.C.L. before, and consider ourselves to be
open-minded when it comes to choosing cruise lines.
We booked this little mini-cruise only because we had seen the ship at
Canada Place a few weeks prior, before an Ocean Princess sailing we were
on at that time. In the
past, we have mainly sailed H.A.L., Princess, and
Celebrity.
Check-in went pretty well except that they had lost our computer records and
we had to fill-out the forms for a second time and had to re-submit our
boarding information.
We had a suite on the 10th floor. Our cabin was large
and the balcony was huge.
Our room, however was most uncomfortable, and not particularly well
laid-out compared to the Princess suite we had
had a few weeks prior. The furniture in our room and
the public areas was stiff, hard, and not at all
pleasant to sit upon. We opted for the twin beds to be
combined to make one larger bed.
(The beds were really cots.) The cabin steward
did so, but she could not give us a bed spread or
comforter of that size. Thus, our bed was
turned down at 9:30 each morning and stayed open with the sheets exposed
all day. This did not seem
appropriate in a suite where one might entertain
guests before dinner. (I called housekeeping and they
said they had no queen or king comforters for the bed
available.)
Our cabin had an electronically operated door that our cabin steward did not
know how to operate. Each time she left the room the door would be locked
in such a way that our card key would not open it. We
had to chase down this poorly-trained stewardess and
would then find out that she did not know how to
over-ride the electronics on the door. She would then send for
management, who would finally unlock the door after a thirty to
forty-five minute wait in the hallway. This unique
experience happened four times during the cruise.
It was funny the first time, but became less humorous
as the trip went on.
The main dining room was very pretty but the food was average to poor in
quality. We had asked for a large table and were seated at a table for
three, two of us and a single gentleman.
Service here was fairly good, but not excellent.
The buffet court was actually pretty good for a cruise ship. There was lots
of variety and the set-up was easily navigated.
Seating, inside the food court area, was often
at a premium and or non-existent.
We decided to try one of the alternative dining rooms on the second night of
the cruise. We made reservations at the steak and chop house, and I must
admit it was excellent in food quality, ambiance,
and service.
The ship itself is a little too glitzy for my taste. I thought the fake
sounds of birds, crickets, and frogs in the atrium was a bit over the
top. The stucco elephants were not something that I
found attractive on a cruise ship. I kept feeling like
I was lost somewhere in Frontierland at the local
Disney theme park.
The ship is large and the cruise was short, so we didn't get to try many of
the ship's attractions. We were really not
tempted to give this ship a second try.
Debarkation went fine. Canadian customs was a breeze.
We both have never been glad to get off of a cruise ship before, but we
were this time.