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Anthony Fantozzi

Age: 65

Occupation:Retired

Number of Cruises: 2

Cruise Line: Royal Caribbean

Ship: Radiance of the Seas

Sailing Date: February 13th, 2005

Itinerary: Eastern Caribbean


Right away we noticed how small the inside cabin was, especially the shower. Very very small. A big person would have trouble turning around in the shower. The water smelled like raw tomatoes and on 2 different occasions we had brown water coming out of the bathroom faucet. This eventually did clear up only to come back again a second time. The toilet would not flush on 2 different occasions because the pipes were not big enough to handle the flow. I found this out from maintenance. On both occasions when the water was brown, we asked to be moved - they refused to move us. We never quite felt clean using that bathroom.

The sheets were stained and were not changed when we asked for new sheets.

We were not impressed with food anywhere on the ship. It was very average at best. The assistant waiter in the main dining room was very helpful but the head waiter was a phony.

It was obvious he was only interested in his tip - the service from him was average.

We were very disappointed that the pool was not heated. The water was too cold and hardly anyone went in the water.

We needed to cancel an excursion and literally went thru hell trying to do so. The staff (2 women) got very rude when we insisted on cancelling and finally agreed after much arguing.

The shows were very average but I think the performers tried their best and were very energetic. Some had very good singing voices.

My wife became very ill with bronchitis which ruined our trip. When she needed to go to the Medical facility on board, she was treated with medicine through an IV and a breathing treatment and we were charged $700. This amt was put on our Visa and we had to pay it. We have filed with our insurance company. One note: The Scottish doctor had booze on his breath and it was 9 am.

Embarking was easy and disembarking went smoothly.

For the relatively small waves, there was alot of rocking felt on the ship. We felt this wherever we went, not just in our cabin. It was an inside cabin on deck 8 forward. We were told by the crew that she ship had stabilizers but they didn't like to use them because they were afraid they would break.

All in all, we will never cruise with RCL again. Our first cruise was with Norwegian and we loved it.

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