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Jacquie

Age: 41

Occupation:homemaker

Number of Cruises: 2

Cruise Line: Royal Caribbean

Ship: Rhapsody of the Seas

Sailing Date: 2012-07-15

Itinerary: Alaska

This was a gorgeous cruise, with overwhelming scenery every day (best seen from the Viking Lounge on deck 11). The food is wonderful, and the crew go out of their way to make you feel special. Just be wary of beverage packages offered online pre check-in.

The food was wonderful. The main dining room's selections for dinner were exquisite. The buffet dining room offered a ton of choices for breakfast and lunch; we didn't use it for dinner.

Very small (compared to Disney), but immaculate and well taken-care of. Our room steward was wonderful.

Those that I attended were fantastic. The cruise director, Anna Bass, is enchanting and always entertaining.

This isn't an excursion, but don't miss the galley tour. It's impressive. Definitely see the Mendenhall Glacier in Juneau.

The room staff were wonderful and attentive; it was hard to get dining room and bar staff to attend to you. Crew took a lot of care to remember names and preferences, and asked often about my younger son by name, who had been seasick during the first days. It was a wonderful touch. HOWEVER, we feel we were duped in two ways: 1) during online check-in, cruisers are offered a chance to pre-purchase beverage packages. The water package says only 24 bottles will be delivered to your stateroom, without specifying the volume. We assumed the standard 500ml size, and ordered two cases. Turned out the bottles were 1.05L bottles. We were unable to drink 50L of water during 7 days, and since the bottles were delivered to the stateroom loose, (not in a plastic-covered case) I can only assume those we left would be sent to another stateroom that ordered them on the next cruise, allowing RC to sell them twice. This seems underhanded. 2) Also offered was a soda package, offering unlimited soda refills for $50 for the week. Turned out you needed to get refills from the bartenders, who served refills last or not at all since no chit was handed over and their chance of a tip was lower. We did NOT drink our money's worth of soda, not even close. We feel ripped off.

Also, having our waiter openly solicit tips on the last night in the main dining room made me sort of regret having tipped him earlier that day.

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