Find a Cruise

Overall Rating
Food
Service
Cabins
Entertainment
Family Friendliness
Shore Excursions
Value
Judith

Age: 49

Occupation:Nurse

Number of Cruises: 1

Cruise Line: Royal Caribbean

Ship: Splendour of the Seas

Sailing Date: 2010-04-8

Itinerary: Greece

All old worn out ships from America get sent ot the Med. This ship needs to be sent in to dry dock and refurbished. Old and dated. The best things on this ship was the staff. The food in the buffett was sooo much better than the food in the main dining room. We had a balcolny cabin that was good in footage, but they had a small 13' tube TV. Come on. get witht he times RC. Also our room never had any hot water or any air handler. What this means is the engineer was in our cabin 6 time trying to fix the heating and air conditioning (as both where needed on this trip) they could never get it fixed. When we needed heat to would blow cold, and went we need air it would blow heat. They finally just shut it off and the only air movement we got was when we opened the balcony doors. The we had to contend with the smokers on left and right of us. They should have offered us another cabin, but they never did. Lots of kids on the cruise with parents letting them run wild. Kids and small children in the adult only areas. So to get any peace it was in your cabin.

Aslo, the cruise occured when the volcano in Iceland erupted. People who had booked their complete cruise package through RC where left stranded with not help from the cruise line. RC needs to step up their game other cruise lines and travel agencys covered their customers (Costa Cruise and Thomas Cooke). RC just left everyone fend for themselves. Can't believed they did this as they insist on passagers buying travel insurance. As a matter of fact if you did not watch the news you did not even know the volcan had gone off...they never anounced over head about any of this! I have learned my lesson if I take any trip it will be through a travel agent who in the case of ACTS OF GOD has my back becuase RC sure did not. The excursions of the boat were fantasic. One trip got cancelled and we where added to another excercusion and the difference in the trips was refunded.

Not WOWed

Was this review helpful?

Yes No Email this review to a friend
 

Ask questions and get advice from other cruisers on our popular discussion board,