efschlenk
Age: 50's
Occupation:semi-retired
Number of Cruises: 17
Cruise Line: Silversea
Ship: Silver Whisper
Sailing Date: 28th, 2006
Itinerary: UNKNOWN
Silversea Cruises
Silver Whisper Cruise Review
Southern Caribbean
SILVERSEA’S luxurious SILVER WHISPER: A long
review of a short Caribbean cruise, with reflections on small ship cruising and
suggestions for independent enjoyment of ports of call (St. Bart’s, Antigua, and
Tortola)
Let’s be honest. One of the pleasures of cruising is the “fantasy factor”. You
know what I mean -- for a few days each year one is made to feel rich and
famous, from spacious suites with attentive service to haute cuisine with fine
wine.
Mainstream cruise lines offer a degree of luxury with their upper echelon suites
and surcharged restaurants, but the kind of pervasive luxury and personal
attention that I am talking about here is the raison d’etre of such cruise lines
as Silversea, Regent (formerly Radisson) Seven Seas, Seabourn, and Crystal.
These ships range from about 200 passengers on the older Seabourn “yachts” to
about 1,000 passengers on the newest Crystal ship.
Perhaps because the smaller luxury ships carry fewer passengers on less common
itineraries, or perhaps because wealthy passengers are not as interested in
cruise review web sites as the rest of us, there are relatively few recent
reviews of ships like the Silver Whisper.
BACKGROUND: What follows is a review of our experience on a four night
March, 2006, Caribbean cruise on Silversea’s all-suite ship Silver Whisper. I am
semi-retired, in my late 50’s, and not in the travel business. My wife and I
have taken 17 cruises on a variety of cruise lines. When on vacation I prefer
not dealing with lines or crowds, and tend to travel independently rather than
with tour groups.
I shall begin this review with a discussion of LUXURY CRUISING IN GENERAL;
follow with a discussion of our SILVER WHISPER cruise in particular; then give
suggestions for INDEPENDENT SIGHTSEEING at our ports of call (St. Barts,
Antigua, and Tortola) with a gentle warning about an Antiguan “incident”; and
conclude with a discussion of WHETHER LUXURY CRUISING IS WORTH THE PRICE.
I shall HIGHLIGHT some topics in all capital letters, so that the reader can
scroll down to any topic of particular interest. Before I begin, please
understand the facts that:
First, I have a value-oriented approach to travel. Those of you who have read my
previous reviews (e.g. Star Princess in the Baltic, Constellation in the
Southern Caribbean, Galaxy in the Eastern Mediterranean, Zuiderdam in the
Eastern Caribbean, Tahitian Princess in Polynesia) are used to my personal
viewpoint.
Second, I am not an experienced luxury cruiser. Most of my previous 17 cruises
have been on the cruise lines listed above. This may make me a less biased
observer, or it may make me blind to some of the perks of luxury cruising.
Third, this was a relatively short, heavily discounted itinerary from a U.S.
port (San Juan), and as such may not be representative of the usual Silversea
cruises, which average about ten days in duration and $5,000 per person for the
least expensive cabins.
Finally, cruise ships change with time, and what I say here may not apply when
you read this. Also, I apologize for any errors and omissions I have made, and
suggest you supplement this review with other information from other reviewers.
That being said, let’s begin the review with the bottom line.
THE BOTTOM LINE: This was an enjoyable cruise on a highly regarded small
cruise ship calling at three of the less crowded Caribbean ports.
PRO’S: The spacious cabins with double bathrooms (all cabins are outsides, most
with balconies); the understated elegance of the extensive public areas; the
absence of noise and crowds; the absence of sales pitches (no art auctions, no
photographers, no bingo games); the talented musicians and entertainers (who
were presented at reasonable decibel levels); the well traveled, well educated,
and articulate passengers; and the inclusive pricing (drinks and gratuities).
CON’S: Minor lapses in service; minor lapses in food preparation; inadequate
exercise facilities; excessive off-line and internet computer fees; and a
tendency of the ship to roll in good weather during mild to moderate seas.
SILVERSEA BACKGROUND: Silversea is a privately owned Italian cruise line
with four luxury ships. The officers are predominantly Italian, and the staff is
international. The Silver CLOUD and Silver WIND were built in 1994/5 for 295
passengers each. The Silver SHADOW and Silver WHISPER were built in 2000/1 for
382 passengers each. All cabins are outsides, and most have balconies. Silversea
prefers to call them suites rather than cabins, although most are a single room
with a dividing curtain between the sitting and sleeping areas. Silver SHADOW’S
and Silver WHISPER’S cabin size (345/287 square feet with/without balcony),
space ratio (74 tons per passenger), and staff-to-passenger ratio (1.3 to 1) are
almost twice those of mainstream cruise ships, and are significantly better than
most other cruise ships in the luxury category.
SILVERSEA CRUISE PRICES: How much does a luxury cruise cost? As an
exercise to determine how much Silver Whisper cruises cost, I searched the
internet for the lowest net per diem for various itineraries in 2006, after any
available discounts but before taxes and port fees. With a few exceptions the
prices ranged from about $400 to $700 per person per day (pppd) for the least
expensive (outside but no balcony) cabins. The lower amount was for itineraries
such as Asia, and the higher amount was for itineraries such as northern Europe.
A balcony adds significantly to these prices, the price depending on whether the
balcony cabin is located forward or mid-ship. The largest (named) suites are
much more expensive than this. Repositioning cruises are less expensive,
beginning around $300 pppd.
SILVERSEA ITINERARIES: Like most luxury cruise lines, Silversea offers
itineraries that span the globe, sometimes calling at ports not readily
accessible to larger cruise ships. Most itineraries range from 7 to 14 days, but
Silversea adds the option of designing your own cruise itinerary, allowing you
to embark and disembark at any of the ship’s ports of call around the world, as
long as space is available on the segments you want.
The longer itineraries mean that the high per diems will have an even greater
impact on your cruise cost. This is offset to some extent by the fact that all
drinks and gratuities are included in the price, although one may wish to select
surcharged premium wines and liquors or additionally tip staff as a matter of
personal preference.
SOME SILVERSEA OPTIONS: Adding to the price of the cruise are optional
pre- and post-cruise hotel programs, some of which include sightseeing. Many of
these are three days long and average about $300 pppd for hotel and transfers.
Some, such as their English manor stays, may range up to $1,500 pppd.
In addition, combined hotel and air programs, which include economy airfare and
one night deluxe hotel stay prior to the cruise, are available through Silversea.
Business class upgrades, home airport transfers, luggage pre-shipment, and
cancellation insurance are among additional options.
SPECIAL VALUES: “Bargain prices” are sometimes available in cases when a
cruise is poorly subscribed, as one passenger reported on a war-time Middle
Eastern itinerary and another on a last minute Alaskan itinerary, although
neither listed the price or per diem in his review.
Because of a heavily discounted price and a desire to sample the Silversea
experience before committing several thousand dollars to a longer cruise, we
selected one of four short (four night, three day) back-to-back cruises round
trip out of San Juan, Puerto Rico. Although the discounted per diem (actually
per nocem on a short cruise such as this) started out higher, I found a price of
$250 pppd on these itineraries, and our cruise agent (Pavlus Travel) kindly
included taxes and port fees in that price. We jumped at this opportunity, even
though the cruise included only three ports for our $1,000 pp cruise fare, and
the least expensive (independent) airfare from our regional airport added
another $700.
JUSTIFYING THE COST OF A LUXURY CRUISE: This leads to rationalization #1.
If a luxury cruise is priced per diem at double what one would pay on a
mainstream cruise, it is a good value, since the per passenger space and
staffing ratios are nearly double those of mainstream cruise ships.
Unfortunately, the usual per diem for luxury cruises is closer to three or four
times what most of us are used to paying for a mainstream cruise.
Then there is rationalization #2, which is the result of new pricing policies
that some mainstream cruise lines have adopted in the last few years. Some
mainstream cruise lines have curtailed discounting on cruise fares (you probably
already know which cruise lines, one of which used to be our favorite). This
leads to the frustrating message “call our 800 number for the cruise price” when
one tries to plan a cruise vacation on the internet. Because of this opaque
pricing and anti-discount policy, we find ourselves cruising less often, and as
a result have that much more money to spend on a non-mainstream cruise
experience.
Finally there is rationalization #3. If you need to justify a luxury cruise,
then you probably can’t afford it. If luxury cruise prices are a significant
concern to your conscience, if not your wallet, you probably aren’t going to
enjoy spending that much money on self-indulgence.
HIDDEN BENEFITS OF A LUXURY CRUISE: In talking with our fellow WHISPER
passengers about why they selected a luxury cruise, each one mentioned the lack
of crowds on the ship and in port. When a small ship is docked, one can
generally walk off and back on without waiting in line. Unfortunately, this
benefit is nullified when tenders are used, since these can add significantly to
disembarkation times at popular cruise ports.
The decision to tender passengers may be based on security or dock availability
issues, but may also be based on financial issues as docking fees get more
expensive. Personally, I think all cruise lines should include information
whether the ship plans to be docked or tendered at each port of call in their
itineraries, just as they disclose their port fees and taxes. This would help
one choose among otherwise similar itineraries, and also would help the disabled
make informed cruise choices.
A significant theoretical benefit of small cruise ships involves HEALTH and
SAFETY ISSUES. In an age of pandemics, why would one choose a ship with
thousands of passengers when much smaller ships are available? Pandemics begin
with an index case and spread rapidly in areas of high population density. It
seems logical that an index case is more likely to appear, and the spread to be
more rapid, on a mega-ship with thousands of passengers. Very few cruise ships,
large or small, put enough emphasis on passenger hygiene, including passenger
hand-wash options and gel dispensers near all dining and beverage areas,
especially self-service buffets. You might want to take along your own
disinfectant towelettes for use on the ship and on shore.
In addition, if there is a fire or other disaster requiring passenger evacuation
or re-routing, it seems logical that this is much more easily done on a small
ship. Do not get me wrong, the mega-ships are just as concerned about passenger
safety as the small ships are, but beyond a certain point the huge number of
passengers and crew on some ships makes the logistics of responding to disasters
exponentially more difficult.
MEGA-MEGA-SHIPS: This brings me to the latest development in the cruise
industry. Why in the world are we seeing plans for ships carrying 5,000 plus
passengers and 3,000 plus crew members when such ships will swamp many cruise
port facilities and will carry all of the increased risks mentioned above? Such
enormous ships are not nimble enough to alter itineraries easily, and if one of
them is out of commission due to fire, health hazard, or other cause, the
financial loss to the cruise line and the ill-will generated among the
passengers will be staggering.
My impression is that these mega-mega-ships are being built to satisfy a
perceived public desire for increased choices in shipboard activities and dining
options, which is now being taken to bizarre extremes. Cruise ships are being
bloated into floating theme parks.
Why do I mention these issues in a luxury cruise ship review? It is with the
hope that mainstream cruise lines will learn from the automobile and other
industries that smaller and better quality products will ultimately prevail over
behemoths. I hope that mainstream cruise lines will re-think their options and
will start building small cruise ships with reasonable cruise prices, so that
the public has additional choices in the small ship arena.
Time to get off the soapbox and get on with the REVIEW of our SILVER WHISPER
cruise.
Silversea PRE-CRUISE documents are similar to those of other cruise lines, with
options including pillow preference, bed configuration, and special dietary
needs. Although alcoholic and non-alcoholic drinks are included in the cruise
fare, there was no option for us to indicate personal preferences for our
mini-bar.
One can enter one’s cruise preferences in Silversea’s web site, but the site was
not working properly when I tried it. Their webmaster told me that they were
upgrading the site, and presumably it is functional now. We simply faxed our
pre-cruise information forms.
Those interested in the alternate dining at La Terrazza or Le Champagne
restaurants (see dining options below) should inquire about the possibility of
pre-cruise reservations (all of the La Terraza nights were full and waitlisted
by the time we boarded). Information about shore excursions and spa treatments
is on the web site, and one might want to pre-reserve those also, although I
heard no problems about booking them onboard.
Silversea cruise documents arrive in a silver colored box, and include two black
leatherette document cases and two black leather luggage tags with a metal
Silversea logo (a stylized “S” that looks a bit like a seahorse). We used
neither, but they make nice souvenirs. The most useful tags we ever received
from a cruise line had our names, membership numbers, and an 800- number to call
if the baggage was found. That luggage locator tag has remained on our bags ever
since. Other cruise lines should consider a similar service.
EMBARKATION: We generally find it less expensive and more flexible to
make our own air and transfer arrangements. Our flight touched down at San
Juan’s airport (SJU) at 4:30pm on embarkation day. Since we travel without
checked bags, just a regulation carry-on each (see my previous reviews for the
secret to traveling light), we were at the cruise dock ready to board the ship
at 5:00pm.
No cruise transfers are necessary in San Juan since it has an excellent and safe
taxi system for tourists. The airport and the cruise docks have taxi dispatchers
who will write down your destination and the appropriate taxi fare, giving a
copy to you and to your driver. That way there is no problem with overcharges or
unwanted “city tours”. Look for the dispatchers’ booths curbside at both
locations. The cab fare for two between the airport and Old San Juan, where most
cruise ships dock, is $19 (plus $1 for our two bags). Many of the cabs are
mini-vans, which can hold several people and extensive luggage.
GREETERS: One of the negatives of cruising on a small ship is that there
may be no greeter at the airport to answer questions and confirm the ship’s
location. The WHISPER was docked at a different pier than stated in our
pre-cruise documents, and Silversea did not send us an e-mail or (apparently)
notify our agent of the change. Fortunately the two piers were nearby, and our
taxi driver found the correct one. It would be nice if all cruise lines used an
e-mail alert system similar to that of airlines.
Silversea recommends embarking between 3 and 5pm. Early boarding (including
lunch onboard) is available for a $100 per person surcharge if pre-reserved, but
it is gratis to Venetian Society members (repeat Silversea cruisers) who have
completed more than 250 Silversea cruise days. Similar late disembarkation is
available in some ports, but not U.S. ports, which require disembarkation of all
passengers once a ship clears immigration.
LINES: The WHISPER was docked alongside a much larger mainstream cruise
ship that was making a port call at San Juan. Unfortunately there was a long
line of returning passengers from that ship stretched along the sidewalk,
waiting to clear security. There was no Silversea representative curbside to
allow us direct entry to our own ship, so we waited in line along with the other
ship’s passengers. The curbside delay was only 15 minutes.
As we waited in line I realized that some of the advantages of small ship
cruising disappear as megaships proliferate and make cruise ports more crowded.
In any case, we met some enjoyable fellow travelers as we waited. We felt a
little smug, not because we were boarding the WHISPER instead of the neighboring
megaship, but because our entire cruise luggage was smaller than some of the
shopping bags waiting in line with us. (More about compulsive shopping when we
land in St. Bart’s.)
WELCOME ABOARD: As I look back on our welcome aboard the WHISPER, what I
remember most is that there was no special welcome aboard. We cleared security
and were directed to the reception desk, where we turned in our cruise tickets,
were photographed, received our key cards, and that was it. One must imprint
one’s credit card (or arrange other payment for one’s shipboard account), but
for some reason the reception desk did not do this at embarkation. We received a
notice later in the cruise to do this, but think it would have been more
efficient to handle it at the outset as other cruise lines do.
We had imagined that a ship’s officer or hotel manager would greet us and a
waiter would offer us a glass of champagne at embarkation, but there were none.
There was a tray of partially filled champagne flutes on the registration desk,
but since the levels in the glasses varied, we assumed that these had been
sipped and were waiting to be cleared. There were several chambermaids in line
near the registration desk, and one of them assisted us with our hand carries
and led us to our cabin, where a bottle of Pommery brut champagne on ice was
waiting for us. The champagne was a great anodyne after our three long flights
that day.
FIRST IMPRESSIONS are important, and Silversea certainly missed an
opportunity to impress from the outset. Embarkation on our other cruises has
ranged from elegant to disorganized. This seems to vary more by individual ship
than by cruise line (each line has had its hits and misses). To be fair to the
WHISPER, we were 15 minutes later than the recommended boarding time due to the
curbside line, and the boat drill began 15 minutes after our embarkation, so
their staff was busy.
ROOM SERVICE: Since our flights had no food service, we were hungry for a
snack with the champagne. One of the negatives about a small cruise ship is that
there are gaps in food service. After our boat drill there was no food venue
open until dinnertime and the mini-bar had no snacks, so we called room service.
Unfortunately the room service button on our phone responded that “this service
is not currently available”. Another room service number we found in our cabin
directory responded with a person’s name and a “please leave a message” answer
machine. We never needed room service after that and do not know how efficient
it is.
We had packed Girl Scout cookies for just such an occasion, and had a great time
celebrating the start of our cruise by drinking the champagne and raising toasts
to the little scout who had sold us the cookies the day before. The secret to a
happy vacation is to be happy.
THE DECK PLAN of the WHISPER is quite logical, with cabins located
forward and public areas located aft on all decks except deck 10, where the
observation lounge and spa are forward. This deck plan makes it easy to find
almost any venue quickly, without that lost-in-a-maze feeling one sometimes has
during the first few days on larger ships.
The one downside of the deck plan is that there is only one small elevator
forward in the cabin areas, but there are four elevators aft in the public
areas. Since there is no service elevator for room service or other crew
members, the one forward elevator is often used by the crew. It makes for some
snug but friendly trips among enormous breakfast and dinner trays. We really
appreciated how hard the crew works, and we told them so when we rode with them
on the elevator.
THE CREW: That brings up the issue of how some passengers treat crew
members. Every cruise we have been on has had a few toxic passengers who make
things difficult for the crew. Being demanding is especially tempting on a
luxury cruise ship that advertises its premiere service.
We have found that crew members on all cruise ships tend to be interesting,
intelligent, and often highly educated people who by chance were born in a third
world or war-torn country, and therefore do not have the job opportunities that
we as Americans were born to. We do not impose a false camaraderie on them as is
done on some cruise lines, but we do try to let them know that we appreciate
that they are individuals and not just service employees. I think that most
cruise passengers do the same, and the thought is appreciated.
CABIN LOCATION: Our cabin was one of the “Vista” Suites, which have a
window rather than balcony. These are the least expensive accommodations and
account for approximately 20% of the cabins (all cabins are outsides, and 80%
have balconies).
Vista Suites are clustered on deck 4 forward, and abut the dining room bulkhead.
That means that Vista passengers must go up one or more decks to reach any of
the public areas, including an up and then down trip to the main restaurant
entrance on deck 4 aft.
Being on deck 4 can be an advantage in rough weather (it is nearest the ship’s
center of gravity), especially since the ship tended to roll in good weather
with mild to moderate seas. This certainly is not a problem on the usual
Caribbean cruise, but may be a concern when crossing the North Atlantic or other
rough seas. Several passengers we met were wearing accu-pressure wristbands for
motion sickness, and these passengers were all repeat (Venetian Society)
cruisers.
Deck 4 is also nearest the sewage treatment area, and we noticed a faint odor of
sewage several times as we approached our hallway. This odor was never a
problem. It was not apparent in the public areas, just in the deck 4 stairwell
and hallway, and it did not seep into our cabin at any time.
CABIN AMENITIES: The WHISPER’S cabins are almost double the size of the
average cabins on mainstream cruise ships. The cabin configuration is standard,
with the bathroom and closet along the entry hall, then the sleeping area, and
then the sitting/dining area adjacent to the window or balcony. One does not
notice the extra floor space so much in the sleeping and sitting areas, but it
is very apparent in the bathroom, which allows two to bathe and dress for dinner
at the same time. The tub and shower are separate, and there are two sinks (and
double bath amenities) at the granite counter.
We did appreciate the quality of the cabin’s accoutrements. The duvet was
sparkling white and light as air, the towels were textured and double thick, and
the robes were heavyweight terry. A table converter (for room service dinners)
was stowed in the closet but we never needed it. The TV had a DVD player, but I
cannot imagine why anyone would use it when there are interesting ports of call,
although it may help pass time when there are back-to-back days at sea.
Our minibar was stocked with beer, mixers, and fruit juice. In addition to the
champagne bottle waiting on our arrival, we were given a bottle of red wine
during the cruise. We never opened it and left it for the next passengers. We
did not request extra alcohol for the minibar, but I am certain many passengers
do. We would have preferred having some colas and champagne splits, but we never
asked for them (or were asked our preferences). We simply went to the nearest
bar each evening for our pre-dinner drink. No problem.
ALCOHOL: This brings us to the issue of “free” (included and essentially
unlimited) alcoholic beverages. I have mixed feelings about this. Although we
did not see any noisy drunken behavior, we did see a few quiet drunks, just as
on any other cruise. Human nature leads people to over-indulge when drinks are
all-inclusive. Those who drink reasonably end up subsidizing those who drink
excessively -- restraint always pays for excess, whether it is health insurance,
car insurance, or any other form of subsidy.
Some cruise lines and all-inclusive resorts limit included (it’s never “free”)
alcohol to wine or beer with meals, and this seems a reasonable compromise. I am
told, however, that this is unpopular and that other semi-inclusive cruise ships
are going fully inclusive soon.
At some point this will become a safety issue, as one reads more and more about
cruise passengers acting foolishly and even disappearing overboard. When
careless or drunken behavior becomes a threat to passenger safety, the cruise
lines will be forced to reconsider their alcohol policies. We will see how this
develops with time and media exposure.
STEWARDS: Our cabin was maintained by two chambermaids, one from Iceland
and one from India. Although from opposite ends of the earth, one a fair beauty
and the other a dark beauty, they made a great team and did a fine job keeping
our cabin ship-shape. We rarely saw them, but when we wanted something (like
additional personalized stationery) we simply left a note and they responded
efficiently.
THE PUBLIC AREAS ARE SUBTLY DECORATED in neutral colors, mainly off-white
with pale blue, gray, or beige accents. There is no glitzy atrium or
hey-look-at-me type décor. Everything is elegant in an understated way. The art
collection is not extensive, but features pleasant antiquarian prints and
occasional ethnic art works from various ports around the world. The one
must-see art collection is the Florentine style mosaics in the bar on deck 5.
These interpret in stone various famous prints by Gustav Klimt – the images are
familiar and the craftsmanship is impressive.
A PICTURE IS WORTH A THOUSAND WORDS: Rather than my describing each of
the public areas around the ship, I suggest you log on to one of the many web
sites featuring Silversea photos taken by previous cruisers. Just google
“Silversea Silver Whisper reviews” and follow the trail. The photos are
beautiful, far better than any of my own. The ship is very handsome inside and
out.
SPACE RATIO: The excellent space ratio is apparent throughout the ship.
No public area ever seemed crowded, although the alternative dining rooms and
the show lounge were sometimes full. The exception was the tiny gym, which
seemed cramped even when no one else was there. The ship was so quiet compared
to our previous cruises that we sometimes wondered where everybody was. There
were no more than a handful of cruisers in the library, the lounges, or the
shops when we were there. The privacy and sense of calm were very impressive.
THE ENTERTAINMENT was surprisingly enjoyable, especially for such a small
ship. Although there were no enrichment lectures or formal concerts on this
itinerary, the musicians, vocalists, and dancers were all very talented.
A VOCALIST played piano and sang every evening in the deck 5 bar. He has a fine
voice and great sense of style. Ingeniously, he used his laptop screen instead
of sheet music.
A PIANO TRIO provided dance music every evening in the deck 8 Panorama lounge.
They knew all the standards, took requests, and even did vocals on some of their
numbers. My wife and I thought that the dance floor would be too crowded to use
on a cruise like this, but we found only a handful of passengers in the lounge
with us, and they listened at the bar but did not dance.
The JANE RYAN COMPANY of six dancers and two vocalists provided entertainment in
the show lounge every evening after dinner. Their productions ranged from an
evening of Broadway show tunes to a Cirque du Soleil style performance that
combined avant-garde music with acrobatic dancing. The production values matched
any that we have seen while cruising, and the bonus is that this is the first
and only cruise production company we have encountered that does not
over-amplify its music and vocals. I usually have to leave the cruise ship
theater after a few minutes of ear-blasting pain, but on this cruise I was able
to enjoy each production from start to finish. Kudos to the man in the sound
booth (and to the absence of loud music around the swimming pool)!
FELLOW PASSENGERS on this cruise were not what we expected. The average
age was around 60, but ranged from the 30’s to 80’s. The average BMI was around
thirty, but ranged a good deal higher (thin and rich do not always go together).
We expected the dress to range from Armani to Zegna, and were worried that our
three outfits (formal, informal, and casual) would not be sufficient, even on a
short cruise. Mirabile dictu, the average dress during the day was shorts and
T-shirts. Dress during the evening was surprisingly informal. In fact, although
everyone was presentable, people made less effort to dress well on this cruise
than we were used to seeing on previous Holland, Celebrity, or Princess cruises.
Perhaps it was just this particular short cruise.
Sartorial habits aside, everyone we were seated with when dining on this cruise
proved to be well traveled, highly articulate, and very entertaining. On some
cruises my wife and I prefer to dine at a table for two, but on this cruise we
always opted to join a group because of the enjoyable company. Perhaps the
maitre d’ has ESP -- he always seemed to look into one’s eyes, think for a
moment, and then say “Hmmm, yes, I think I have the perfect table for you.” He
was right every time.
DINING can be a touchy subject because it is so subjective. As I
mentioned earlier, we were never able to sample the regional Italian cuisine in
LA TERRAZA restaurant because this was fully booked before we ever boarded the
ship.
We also opted not to try the multi-course dinners and wine tastings in LE
CHAMPAGNE dining room. These had a “nominal” fee of $150 pp to cover the cost of
the premium wines. Although I enjoy a good wine, I cannot detect the subtleties
of a great wine, so it would have been a wasted evening for me.
That leaves the deck 7 buffet and the deck 4 main restaurant. The BUFFET is very
enjoyable at breakfast. Since we did not have a balcony, we preferred to eat
breakfast on the veranda outside the buffet rather than have room service. The
buffet selections are varied, well prepared, and nicely presented. The breakfast
buffet is very comparable to those found on mainstream cruise ships, but without
the lines and crowds. That in itself makes the experience pleasurable. The lunch
buffet parallels the menu in the main restaurant. As a matter of portion control
and made-to-order freshness, we preferred the main restaurant for lunch.
THE MAIN RESTAURANT: The food is good to excellent, similar in quality to
the good food found in the main dining rooms of Celebrity, Holland, or Princess
ships to the excellent food found in the surcharged restaurants on those same
ships.
We experienced a few minor lapses in service on the WHISPER. One appetizer and
two drink orders were forgotten; often my water glass was not refilled when
empty (the wine service was more reliable but the water was more important after
a long day in the sun); and sometimes there were unusually long intervals
between courses.
A few dining quirks are native to Silversea. On our first night we ordered leg
of lamb. The meat came without vegetables or potatoes, which were listed on the
menu but have to be separately ordered to appear with the main course. A sorbet
is always listed between the salad and the main courses, but this too must be
ordered since it is not served automatically.
The drinking water is served in beautiful grand cru stemware which magnifies the
chemical odor of water just as it does the aroma of good wine. Requesting
bottled water with the meal should be a simple task, but it almost always
elicited a sour expression from the waiter, and the request was never carried
out through the entire meal.
Such minor lapses made me appreciate the service at traditional dining venues
found on mainstream cruise ships. When the waiter and his assistant see you
every evening, they get to know your preferences and their service improves
accordingly. Similar service is probably available to Venetian Society members
on longer cruises.
The dining room was never crowded on our cruise. In fact the quietness of the
main dining room was a pleasure, and contrasted sharply with the noisy,
multi-tiered dining rooms on larger ships.
THE CUISINE: The WHISPER’S main restaurant provides a cuisine that
matches, and sometimes exceeds, the fine dining we have experienced on other
ships. Cruise lines know that dinner is the highlight of the day for most
passengers, and they allocate their resources accordingly. Even mainstream
cruise lines are now extremely successful at providing memorable dining, and the
margin between cuisine on the WHISPER and that on other ships is very narrow.
The menu has somewhat greater choice than on some other ships, perhaps because
most of its cruises are longer than one week, and most of its passengers are
repeat cruisers. The WHISPER adds the extra option of ordering specialty items
not listed on the menu (if ingredients are available). On a short cruise such as
ours this was not necessary, but for a long round-the-world cruise this would be
a lifesaver. Some passengers on our cruise apparently tried to order exotic
dishes but were unsuccessful, which in my opinion was just as well, since there
was adequate choice to be happy for four evenings.
We did encounter a few minor lapses in food preparation and a few menu choices
that seemed a bit odd.
The fish courses were generally cooked to perfection, although my lobster and
salmon were each somewhat overcooked on one occasion. This is a matter of
chance. The lobster I was served was rubbery and adherent to the shell. I simply
left it uneaten and instead treated myself to an extra dessert at the end of the
meal. Another person at our table that evening found his lobster so excellent
that he ordered a second portion, which turned out as tough as mine, so he left
his second portion uneaten. One feels bad about ordering and then not eating
food, but everyone was discreet about it.
The fish courses are served with the traditional fish knives and forks.
Ironically, the fish courses sometimes were matched with al dente vegetables
that were so crisp that one could not cut them with the fish knife or spear them
with the fish fork -- a great excuse if you prefer not to eat your vegetables.
Our lamb chops were ordered rare and came seared on the outside but translucent
red on the inside. The unique taste of lamb was undetectable. Medium rare should
get you the pink to red doneness that you want.
One appetizer was made with taco shells straight off the grocery shelf –
unfortunately they were stale and tough. The filling was excellent though.
Salads were sometimes overdressed and low fat dressings were not featured – the
easy solution is to request the dressing on the side.
One dessert was a creamy chocolate mousse that had clear gelatin cubes inside –
a strange combination. Another dessert was a banana concoction constructed on a
translucent gelatinous base – flavorful but strange in appearance and texture.
These issues are minor, and only serve to reinforce the old saying de gustibus
non disputandem est – there is no arguing matters of taste. You will have a very
enjoyable time in the WHISPER’S main restaurant, and if you plan far enough
ahead, you may be able to sample their alternative dining.
Before we leave the ship for a discussion of the ports of call, let me warn you
about the EXCESSIVE COMPUTER AND INTERNET FEES. Formerly there was a
charge only for uploading or downloading data from the internet, and the
resulting fee was reasonable. Now there is a US $.75 per minute fee from the
first keystroke, whether working off-line or on the net.
When I tried to use their system, I generated a charge of US $4.50 before even
logging onto the net to access my e-mail. The on screen “meter” which tracks
these charges is not that clear, nor is the log-off window. Fortunately a
shipboard IT assistant alerted me to the charge and I logged off with her help.
When I politely expressed my dismay to the reception desk, they just as politely
removed the charge from my account. I never did use the net on the entire
cruise.
Some passengers brought their laptops and used the ship’s wireless capability
for e-mails and internet phone calls. I am uncertain whether there is a charge
attached to this service. Some passengers complained that the net connection is
slow, so the charges can be daunting.
PORTS OF CALL ON YOUR OWN: That brings us to the other reason (after the
food) that we enjoy cruising – the ports of call. Our cruise left from San Juan
and was scheduled to call at Virgin Gorda, then Antigua, then Tortola, then
return to San Juan.
ST. BART’S: Because of the ocean surge at Virgin Gorda, the tenders were
considered unsafe and our first port of call was cancelled. After some
communication with the Silversea head office, our master decided to spend the
first day motoring to St. Bart’s instead, where the anchorage is more protected.
Essentially we had an unscheduled day at sea, anchoring at St. Bart’s in the
late afternoon, with shore tenders available from 4-11pm.
Having never previously called at St. Bart’s, which is reputed to be one of the
most wealthy and stylish islands in the Caribbean, we were interested in seeing
as much as we could in the two hours of daylight we had left. Fortunately we
reported to the tender gangway early, because our late arrival in port meant
that everyone was eager to disembark and the wait was a bit longer than usual.
Meeting the tenders onshore in Gustavia were taxi (mini-van) drivers willing to
provide a one hour island tour for US$12 per person (for a minimum of six people
or $72). There were about 60 passengers on our tender, and not a single one was
interested in seeing the island. They all headed directly to the main shopping
street, which is lined with enough designer boutiques to satisfy any affluent
Parisian. It was like watching a zombie movie, but the zombies were lusting
after designer fashions instead of human flesh. It seemed an apt commentary on
our consumer society, where even those who have everything seem to spend their
vacations searching for more.
In any case, since daylight was limited we did not wait for the next tender to
provide more possible tour participants. Instead we walked along the waterfront
clockwise past the small Anglican church and then over a small rise to nearby
Shell Beach (Plage de Grands Galets). The route is marked or one can ask a local
person. It is a pleasant ten minute walk from the tender port.
What added to the pleasure of the walk was a line of the largest and most
elegant sailboats we have ever encountered. Apparently a regatta was scheduled
to start in a few days, and luxury sailboats ranging from about 40 to 60 meters
in length were lined up at the dock. One could smell the affluence, even though
the crew members we spoke with (perhaps an occasional owner hidden among them)
were quite personable. Each boat had a minimum crew of ten, and what we saw of
the rigging and the interiors was breathtaking.
Shell Beach is quite pleasant, with rough rather than fine sand (as the name
implies). The near end has a beach bar and restaurant that is convenient for
those spending several hours at the beach, but we preferred to wade around the
rocks to the far end of the beach for more privacy. We had a wonderful sunset
swim and saw no one else from the SILVER WHISPER on the beach. There were a few
yacht owners swimming laps parallel to the shore, with their crew following them
back and forth in zodiacs for safety.
As we were passing the Anglican church on our way back to the tender port we
heard singing and stepped inside. The church choir was practicing the Hallelujah
Chorus from Handel’s Messiah for their upcoming Easter service. We sat for a
while and enjoyed their amateur but joyous rendition. It was dark by the time we
made it back to the tender port, feeling refreshed and happy that we had a
chance to enjoy our brief stay on St. Bart’s.
ANTIGUA: The SILVER WHISPER docked at the cruise pier in St. John’s and
was dwarfed by an adjacent RCL cruise ship. Exiting the cruise pier leads one
through a gauntlet of tourist shops, tour operators, and taxi drivers.
The natural tendency of cruise passengers is to walk briskly through this
gauntlet, ignoring the various people offering goods and services. Instead of
ignoring them, at least acknowledge our shared humanity by looking at them
directly and thanking them politely when declining their offers. Remember that
these people own the island and we are their guests.
In our 17 cruises we have never opted for a tour organized by the ship. We
prefer to explore on our own, using xeroxed sections of guidebooks we purchased
or obtained from our local library.
On Antigua we enjoy the inexpensive public transportation. Official minibuses
leave frequently from the west side and east side bus stations, covering almost
any destination (or beach) on the west or east side of the island respectively.
From the cruise pier, the west side bus station is three blocks inland to Market
St., then several blocks south to the market (which is located behind the large
white statue and is worth a quick visit in itself). The east side bus station
should be (we have not used it for a few years) one block north to High St.,
then several blocks inland to the park. Any local can direct you.
>From the west side bus station we usually take the bus south to Jolly Beach (US
$1.50 pp). It is the end of the line (about 15-20 minutes by bus) and has
frequent service because many locals work in the shops and resorts there. A
dispatcher at the bus station will guide you to the correct bus. When using the
local minibus, it is customary to greet other passengers as one boards, and to
move as needed for passengers to enter or leave. We have found our fellow
passengers to be very helpful in answering questions or pointing out
destinations.
At the end of the Jolly Beach bus line, follow the signs to the gravel road
public access west and south around the gate-guarded resorts to the south end of
the beach. Walk north along the beach past the various resorts (they get a
little more upscale as one walks north) until you find the perfect patch of
sunshine (or shade) for your beach towel. Jolly Beach is travel poster perfect,
and typical water activity rentals are available.
On this visit, for the first time during any of our many visits to the
Caribbean, we came across a little “attitude”. We had put our beach towels on
the sand in a patch of shade under a thatch roof on the beach (all of which is
public land). An hour later a hotel security guard chased us off – apparently a
guest felt that the shady spot was his because he had placed a beach chair there
several hours earlier. Cruise ship “pool pigs” leave a book or T-shirt on the
chaises longues early to reserve them for use later in the day, a practice we
dislike and think should be eliminated. This little beach incident was similar
but took us by surprise. Generally the public access to, and public use of,
beaches is respected.
If you prefer, minibuses to Dickenson Beach head north from the west side bus
station, but we have not gone there.
From the east side bus station buses head southeast across the island to English
Harbour (Nelson’s Dockyard historic district). Shirley Heights is not far away
from there, and one might consider exploring that too. If I recall correctly,
there is a nice, very private beach over a small hill just a short walk away
from Nelson’s Dockyard. Any local can direct you (ask at the nearby store). Last
time we were there, an enormous yacht was anchored nearby, and a Duchess of
Windsor type surrounded by several of her stalwart sailing crew motored ashore
and shared the beach with us.
Riding local minibuses can be as exciting as watching an Imax movie. On this
trip our driver made change for passengers, smoked a cigarette, spoke on his
cell phone, shifted gears, and turned the steering wheel, all while driving on
the left and dodging pedestrians (which is the reason we do not rent cars in the
Caribbean). As in an Imax film, if you get frightened during the drive, just
close your eyes.
In the afternoon, as the day cools, consider a walk though the town of St.
John’s. It is a somewhat gritty town, but the people are polite and very
friendly. There is a large old Anglican church on the hill several blocks east
and north of the cruise pier. When we were there this time, the funeral of a
prominent citizen was taking place. The parishioners were beautifully dressed,
and the sound of their 500 voices singing traditional hymns in harmony echoed
off the beamed ceiling and penetrated to the heart. It was a most moving
experience.
TORTOLA: The SILVER WHISPER was scheduled to tender into Road Town, but
since we were the only ship in port, we docked instead. Tortola is very much
like St. Thomas but more affluent and less crowded. One of the nicest local
beaches is Cane Garden Bay, which resembles Magen’s Bay on St. Thomas but has no
fee and is less private. Just east of Cane Garden Bay is Brewers Bay, which is
said to provide good snorkeling. Taxis wait at the pier and will take you north
over the spine of the island to the beaches, with fantastic views in all
directions along the way, for about US $6 pp each way.
Alternately, an open taxi (jitney style with sun protection) waits at the pier
and offers a 3 hour round island tour, again with fantastic views of neighboring
islands and photo stops along the way, plus an hour swim at Cane Garden Bay, all
for US $20 pp. The driver’s name on this visit was Larry, and I think he meets
each cruise ship. If not, the local tourist board representative or taxi
dispatcher who are at the pier should be able to arrange it for you.
As Caribbean islands become more crowded, especially when more than one ship is
in port, my wife and I prefer to escape to some of the nearby islands for a
beach day in solitude. In this case, one can take the private ferry to nearby
Peter Island (still owned by the Amway Corp. I believe) for US $15 round trip.
This is a very quiet, very upscale island resort that allows day visitors but
requests that they use the far east end of Deadman’s Beach. The near end is
reserved for resort guests. The far east end of the beach is shared with the
yachters whose boats are anchored offshore. A restaurant is available in the
middle of the beach, and we were told it takes credit cards.
A taxi will take you from the cruise pier to the Peter Island ferry pier
(caution, there are several ferry piers) for US $4 pp each way. Notify the ferry
captain on your return that you need a taxi, and he should be able to radio
ahead. As I write this, outbound ferries leave Road Town at 0830, 1000, 1200,
1400, 1530. Return ferries leave Peter Island at 0900, 1130, 1330, 1430, 1630,
1800 and 1930. Verify the schedules with the tourist office representative (or
on the net) to make certain you do not miss your boat! Other ferry services run
to neighboring islands, but these are farther away and less practical for a day
escape.
END OF CRUISE DISEMBARKATION: This follows the usual drill and is handled
efficiently. Color coded baggage tags are distributed the day before
disembarkation. The color code determines the disembarkation priority, and is
based on a questionnaire distributed during the cruise. Baggage is left in the
hallways the last night of the cruise, and is reclaimed and cleared through
customs dockside by the passengers as they disembark the next morning.
Passports are held by the cruise ship for the duration of the cruise and are
returned to the passengers (in order by luggage tag color code) between 0700 and
0800 on the day of disembarkation. U.S. immigration inspection generally goes
quickly, but every passenger must be cleared by immigration before any passenger
is allowed off the ship.
Disembarkation begins around 0900 and is complete by 1000. As Silversea
recommends, do not book a return flight much before noon, since one must taxi to
the airport, check in, and go through security inspections there too.
As we disembarked, the gangway was relatively steep. Without being asked, a
WHISPER crew member graciously took my wife’s roll-aboard down the gangway to
the dock for her. As we left the ship we felt truly pampered.
It is time to bring our cruise and this review to a conclusion. In the end,
WHAT DOES ONE GET FOR THE EXTRA COST OF A LUXURY CRUISE? Judging from our
experience described above, one can expect more space, fewer crowds, and better
itineraries. Don’t expect better food or better service than on some mainstream
cruise lines – over the last few years their food and service have improved to
match what we experienced on the Silver Whisper.
IS A LUXURY CRUISE WORTH THE EXTRA COST? Yes and no. The choice in cruise
ships is very much like the choice in new automobiles – there is one for every
taste and budget. Some people insist that a Lexus or a Cadillac is the only way
to travel. Others insist that a Ford or Toyota is the logical choice. The bottom
line is that there is no single automobile (or cruise line) that will make
everyone happy, but there is at least one automobile (or cruise line) that will
make each one of us happy.
TO END ON A PERSONAL NOTE, last year for the first time I bought
identical Honda Accords for myself and my wife, together less than the cost of
one Mercedes. The Hondas are safe, reliable, economical cars that are a delight
to drive. They have given us as much pleasure as our Mercedes ever did. I guess
that says it all.
Happy cruising!
efschlenk at hotmail dot com.