We had Penthouse suite, which meant we had a balcony and a butler. We booked some months before departure, as this was a birthday treat for me. We thought the staff we excellent, which is what we would expect, and our butler, Nicholas, was also very helpful as we were spoilt with breakfast and afternoon tea in our cabin every day, but were disappointed with the balcony. It was supposed to be private, and it wasn't. There were gates leading from one balcony to another, which meant that anyone with a balcony could open their gate, and walk through to the next balcony. We called at Naples, Sicily, Malta, Tunisia and Menorca, the last stop being our favourite. Overall, we were pleased with the cruise, the staff were excellent, the food was good: the only fly in the ointment was the non-private balcony!! We would travel on the Sunbird again, but perhaps not in any of the Penthouse suites.