Rick Mullin
Age: 54
Occupation:Business Professional
Number of Cruises: n/a
Cruise Line: Uniworld
Ship: River Ambassador
Sailing Date: July 1st, 2007
Itinerary: Amsterdam to Bazel
Uniworld’s “Castles Along the Rhine” riverboat tour was a very enjoyable experience for my wife and I, and we’re not big fans of group tours. The boat, the itinerary, the food, and our fellow passengers were all quite pleasant. Uniworld offers this tour on the Rhine River from Basel, Switzerland to Amsterdam, or the reverse starting in Amsterdam. We took the “reverse” and departed Amsterdam on July1, 2007.
The Boat:
The River Ambassador is one of Uniworld’s older boats, but was
completely renovated at the end of the 2006 season. The interior and
exterior are in excellent condition, the carpet is new, the wall
coverings are fresh, and all of the “stateroom” fittings and
fixtures are new and bright. I used the term “stateroom” in
quotations, because these rooms are all quite compact – in fact it
is difficult to turn around in the shower without banging your
elbows. But even though the room is small, it is incredibly
efficient with lots of storage in built-in closets and in deep
drawers under the bed. You still have to put everything away as soon
as you are done with it, or the room quickly becomes unmanageable.
The corridors down the length of the boat are plenty wide and bright, but the stairs going down to the lower level restaurant are quite steep. On the main level you are met by the front desk, which is staffed with pleasant and efficient crewmembers 24-hours a day. Just past the front desk, you walk into a small area with large windows, comfortable seats, and 24-hour coffee, tea, and iced-tea service. Continuing forward, you enter the spacious lounge & pub area. There are groups of comfortable new seating around the large windows, and a there is a small library of paperback books ranging from the classics to recent thrillers and beach reads. The bartender and wait staff are unobtrusive but available. In the evenings, Tony plays sentimental oldies on his keyboards – music more for the Lawrence Welk set than for fans of U2. Upstairs there is a large open area with comfortable deck chairs and sun lounges, as well as a glass-enclosed roof-covered area with wicker chairs and tables. Sun, rain, or wind is no problem if you want to sit up top or walk the deck. I enjoyed spending some very relaxing time watching the world glide by and reading a book or having a drink.
The Restaurant
Going down the stairs to the main restaurant, you are met by another
spacious room with a variety of table sizes, mostly arranged around
the large windows. Seating is not assigned, and after a couple of
days you have had the chance to meet some very nice people from
America, Britain, Ireland, Australia, South Africa, and other
nations. Both breakfast and lunch are served buffet style, with
attentive wait staff taking care of beverages and special requests.
For evening meals you are presented a menu and given choices: two
salads, two soups, two or three entrées, and two desserts. Food
quality and presentation was generally quite good, but there were a
few clinkers. Every meal included vegetarian options, which
sometimes was a better choice. I don’t think anyone left the boat
without adding a couple of pounds to their weight.
Tours
Most tours are included in the base price of the trip, but Uniworld
does offer some optional extra-cost tours as well, taking people to
different castles or restaurants. The majority of the port stops and
local tours are in Germany, but two days are in the Alsace-Lorraine
region of France. At each stop local tour guides (sometimes as many
as 5 guides) take a small group of passengers thru the local points
of interest. The guides have microphones and transmitters that work
on the receivers and earphone that every passenger is given. It is a
very good system that allows everyone to hear and also allows
passengers the ability to walk around without missing any of the
commentary. Uniworld really did a good job here: the guides were
excellent, and a couple were superior. Some of the German towns we
visited suffered extreme destruction during WWII, and the local
guides carefully mentioned the amount of reconstruction. One town
that had been an important rail center lost about 87% of their
buildings in 1944 – most of what we saw in that town was
reconstructed (some as recently as 1985), and reminded me a bit of
going to Epcot Center. Most of the smaller towns were relatively
unscathed by war and had tremendous history and local color. This
was especially true in Strasbourg France, and in the Alsace region
we visited by bus. The smaller towns and villages in France were
extremely charming and picturesque and would merit repeated visits
in the future if we are fortunate to return to the area.
I really enjoyed the day-long “wine road” tour through France. You
drive on secondary roads thru the vineyards and small villages that
are just a few kilometers apart, and you gain an appreciation for
rural life in the vineyards. Many of the villages still have the
narrow cobbled lanes and rustic buildings dating from centuries ago.
On the day-long wine road tour, everyone is given 15 Euros to
purchase lunch on their own in one of the more beautiful villages we
visited – quite pleasant.
The Passengers
Uniworld is touting this tour as one of their “family friendly”
packages, and several extended family groups were on our sailing.
The majority of the passengers were in the 40 to 60 year-old range,
but there were also children as young as 10, and some older couples.
By nationality, it seemed that about 50% were American, 30% British,
perhaps 10% Australian, and the balance from other countries. Most
were very seasoned travelers and knew how to get along and enjoy the
trip. One of the real treats of this kind of travel is getting to
know a broad range of people from around the world, and we enjoyed
the company of these good people as we walked thru the towns or
shared meals.
The Crew
Our captain and sailors were all quite efficient, professional and
friendly. The Tour Director really earns her paycheck, making sure
that all of the local arrangements are set and that the exceptions
that have to be made for some passengers are taken care of. Even
when things went slightly wrong (one of the busses was late, for
example) she made sure everyone was informed and happy. The Hotel
Director who oversees the cabin staff did an admirable job keeping
the place humming along, and the food staff were always professional
and helpful.