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David S. McCahan
Cruise Line:
Uniworld (Victoria Cruise Line's m.s. Tolstoy on charter)
Ship: m.s. Tolstoy
Sailing Date: August 9th, 2001
Itinerary: Russia River Cruise
CRUISING THE
RUSSIAN WATERWAYS
Introduction
This trip report
was initially written as a single document covering the planning
and execution of our month-long trip, which began with a Baltic
cruise on the Crown Princess and was followed by a Russian River
Cruise on the m.s. Tolstoy. If you are interested in all the
planning that went into the whole journey and in what happened
on the front end of the trip, please see the
Crown
Princess MEGA Review .
If you are
interested only in reading about the actual execution of the
Russian portion please read on. However, some things which might
be unclear to you could be cleared up by reading the beginning
of the Crown Princess report as well as that portion of the
report which deals with the Crown's stop in St. Petersburg, our
first of two such stops in that city on this trip.
Itinerary
We were to board
the m.s. Tolstoy in Moscow on the 9th of August, 2001, and
disembark in St. Petersburg on the 21st of August. The ship was
chartered by Uniworld and its itinerary was:
Thursday,
August 9: Board the Tolstoy at the Northern River Terminal in
Moscow
Friday,
August 10: City tour in the morning, afternoon free, Moscow
State Circus in the evening
Saturday, August 11: Kremlin tour in the morning, afternoon
free, Russian Folklore show in evening
Sunday, August 12: Free day, sail at 5:30 p.m.
Monday, August 13: Cruise to Uglich and do shore excursion there
Tuesday, August 14: Cruise to Yaroslav and do shore excursion
there
Wednesday, August 15: Cruise to Goritsy and do shore excursion
there
Thursday, August 16: Cruise to Lake Onega and Kizhi Island and
do shore excursion on Kizhi
Friday, August 17: Cruise Svir River and visit Svir Stroy
Saturday, August 18: Arrive at SPB at 8 a.m., do city tour in
morning, visit Pushkin in afternoon
Sunday, August 19: Hermitage in the morning, afternoon free,
ballet in the evening
Monday, August 20: Free day
Tuesday, August 21: Disembark
On to Moscow
After we
disembarked from the Crown Princess in Copenhagen and spent five
nights there, we were ready to continue our journey to Moscow.
We'd left a suitcase and some expensive jewelry behind in the
Globetrotter Hotel to be retrieved on our return through
Copenhagen, we'd done a prior recce at the airport to see when
we needed to be there, and we were ready to go. Getting to
Moscow was a piece of cake. We had been warned that getting
through Immigration in Moscow was a lengthy process but it
proved to take only 25 minutes. However, it took an hour for our
bags to arrive. The only flaw in our arrival was an American (I
assumed from all that was visible to me that he was a college
professor taking students and young marrieds to Moscow and
showing them the ropes) who made a major queue jump, thereby
setting a wonderful example for his followers. I challenged him
directly on it and he chose to look the other way. Our Russian
adventure was ready to begin: we were now going to turn over the
next 12 days of our lives to Uniworld and the staff of the m.s.
Tolstoy.
Major
Disclaimer
Prado
formulated the 80-20 rule. You're all familiar with it and know
that it applies in 80% of the cases). For example, 80% of the
problems in any group are caused by 20% of the people. Prado
must have had the Tolstoy in mind. We were to be 158 passengers
(the ship has a capacity of 160) who were mostly from the United
States. We had three couples from Australia and a few Brits.
Uniworld makes a specific point of chartering ships that cater
only to English-speaking guests. There were some Canadians on
board, a couple of small family groups, and one group of 40
traveling together from Florida. Most of the people there were
pleasant, agreeable, and reasonably well-traveled. You won't
hear much about them in this report and I'll try to confine
myself to the most egregious behavior in my descriptions. When
you read some of these transgressions it should not be too hard
to imagine that people capable of behaving in this manner are
likely to behave very badly in many situations. They did. And, I
have to tell you, it made for some major challenges. We learned
early which people to avoid and were able to do so most of the
time. The truth is, however, with that few people, only six
buses, and a small dining room, that could become very hard to
do. So, my disclaimer is this: when I generalize (all
generalizations are false including this one) about bad behavior
I am really only talking about the 20%.
Was it a
Cruise?
Years ago when I
participated in the Prodigy Travel Bulletin Boards, some of the
regulars on the Cruise Board used to get their knickers in a
twist whenever anyone referred to a river trip as a cruise. We
boarded a boat, which was to become our home for twelve nights,
we traveled on water, and we took shore excursions. If you don't
wish to call that a cruise, so be it.
Preconditioning
Uniworld
made major efforts to precondition all of us to the fact that
Russia is different. They asked us to be flexible and
understanding. They also cautioned us, in very strong terms,
that anyone traveling in a wheelchair should expect to encounter
numerous difficulties. For example, there are no elevators
aboard their ships. This makes it very difficult for anyone in a
wheelchair because the dining room is on the third deck and the
gangway is on the second deck. More on this later.
Our Floating
Hotel in Moscow
Uniworld,
unlike Princess, knew exactly where their ships dock. The bus
driver taking us from the airport found it without difficulty
and got us there in about 30 minutes. We were docked at the
Northern River Terminal about 45 minutes to an hour from central
Moscow just off the Leningrad Highway (Yes, it is still called
that). Reasoning that we were going to be together quite a bit
for the next couple of weeks we set about introducing ourselves
to our fellow passengers and saw immediately that it was going
to be a mixed bag. Rednecks and rubes was one of my early
assessments. It not only didn't change, it got reinforced
repeatedly (remember my disclaimer).

"Capitalism on the
waterfront.... The Buts shops for last-minute bargains before
reboarding the m.s. Lev Tolstoy in search of even more shopping
opportunities downstream."
Lodging
Look at the deck plan of
any river boat operating in Russia and you will find they all
appear to be stamped from cookie cutters - for very small
cookies. The standard cabins are tiny. If The Buts and I had to
share one of them for two weeks it would put a major strain on
what we both think to be an excellent marriage. If you'll
remember the requirement that we made for this trip, that we
have a double cabin, our judgment proved to be remarkably
prescient. The double cabin was a delight. We had one complete
sitting room with a couch and two overstuffed chairs. Our
bedroom was setup with a queen bed and we were more than
comfortable. As there were only six such cabins on the ship, all
the other folks were in broom closets. Perhaps that accounted
for some of their poor behavior.
Note: We have
read accounts from other people taking river cruises in Russia.
A lot seem to dwell on the all-in-one bathroom, which combines
the shower space with the toilet space, apparently similar to
those found on some Amtrak trains in the US. Uniworld proudly
tells you that they have separate shower stalls and, indeed,
they do. What no one tells you is that the toilets are
intolerant of accepting anything except human waste and, I do
mean, anything. We were cautioned, admonished, and warned in
very clear terms that no toilet paper was to go into the
toilets. The penalty for ignoring this request, we were told,
could be as many as four hours of a completely clogged system on
the entire ship. Use the little trash cans with the swinging
lids to dispose of all toilet paper. They provided air freshener
and promised to empty the cans frequently. Talk about having to
be retrained!
Meal Service
Note that I did
not entitle this section "Dining." The less said about food on
this ship the better. Breakfast was the highlight of the day
because it had a lot of fresh fruit, there was always porridge,
and we could get yogurt and assorted breads. In addition, an
assortment of ham, salami, and cheese was available. The chef
also offered a hot dish each morning. The menu would say, for
example, Omelet OR Vienna Style Sausages (emphasis mine). One of
our waitresses, about which more later, would open her eyes
largely and repeat, "Both?" when we expressed that desire. Such
profligacy. By the way, one such hot plate with both offerings
would scarcely equal even half of a typical American egg and
breakfast meat plate. And, let's not even talk about quality or
taste.
Lunches were four
courses of mediocre offerings. Various "interesting" things were
done with vegetables including radishes, cucumbers, and onions.
Soups were "different" and generally benign. The meat was quite
often pork and the fish not something I would rush out to buy.
Desserts were pretty basic and tasteless. Dinner was a repeat of
lunch but with one more course. The chef is an Austrian who has
lived in Moscow for ten years. He took great pride in what he
served and was highly visible in the dining room. Ruth and I
both believe strongly that Uniworld could have charged a mere
$50 more per passenger and upgraded the food dramatically. They
chose not to do this. But, then, we didn't go to Russia to eat,
did we?
One passenger had
taken to heart Uniworld's suggestion about bringing along snack
food. Her lunch most days consisted of peanut butter crackers
brought from home supplemented with Cokes from the bar. About
the middle of the cruise we started making ham, salami, and
cheese sandwiches at breakfast to have for lunch. We bought Diet
Pepsi and Diet 7-Up on shore at kiosks and kept them in our room
fridge. So, with some yogurt from brekkie and some pretzels from
the bar, we actually had pretty good lunches and reduced
irritation from some of the adam-henries who always seemed to
infiltrate our space.
Note: We bought
not only soda at the kiosks but also beer for The Mister.
Baltika makes about eight different labels of beer. I found that
I could buy the label they carried on the ship for the
equivalent of fifty cents a bottle or pay $3 per bottle on the
ship. A beer in the late afternoon helps with the napping
process.
Let me hasten to
say that we met some charming and delightful people on this
trip. One younger couple (the ages of some of our grown
children) was particularly pleasant and made for great
conversation and sharing of observations. They shall be known in
this report as the YC. Another couple had the double cabin next
to ours and were as nice a pair as one could ever meet. We have
maintained contact with them and will see them in Florida next
February. A couple from Australia offered us some excellent
travel tips for when we get to Melbourne, which is where they
live. And, numerous other folks were just plain nice. But, boy,
there were some weird folks on board as well.
Uniworld's
brochure states that breakfast and lunch are open seating.
"Dinner is assigned seating." Once again, Uniworld's use of
English is quite different from mine. (For the full significance
of this statement, it is necessary to read the companion review
to this one in which I describe Uniworld's description of their
shore excursions). Just as "All shore excursions are included"
means ALL to me, assigned seating means to me that I will be
assigned to a table. Wrong. What it apparently means to Uniworld
is that we will be assigned to either the first seating or the
second. Tables were up for grabs at each meal.
Fortunately, the
dining room was rather large and the self-division of passengers
into first and second seating meant that one could often take
meals a deux rather than have to make nice with others. We
learned that the four tables along the stern (back of the ship)
and the two closest to them on the sides were apparently too far
from the buffet to suit some folks. In addition, if we got there
early enough we could invariably get one which we could occupy
solely. The extra bonus was that the two waitresses working
those tables got to know us and we them. It made for far more
pleasant meals than that which we noted at many other tables.
Note: By eating
alone one does miss some golden opportunities to learn more
about others. At lunch one day we were joined by two women
traveling together. We got on the subject of lobster and the one
said that she had been married for 30 years and that she had
never cooked lobster at home for her husband because he wouldn't
eat Maryland steamed crab. You gotta love it.
Welcoming
Lecture
Our cruise staff
comprised young Russian women whose command of English was quite
good. I had heard from another passenger that many of them were
school teachers on summer break but, based on the length of the
cruise season, doubted that. Rather, I had heard that some of
the tour guides on shore were teachers. The cruise director,
unlike those we have found on Princess ships, was competent,
knowledgable, and caring. She had to have the patience of Job to
do her job properly as she was being tested continuously and, at
the outset, even by me.
She introduced
the members of her staff and gave us a good sense of what to
expect. She was also compelled to tell us that the Uniworld
brochure statement that self-service laundry facilities were on
board was wrong. And, although we had been told, again, in the
brochure, that we could charge everything on board, we could not
charge our laundry and doctor's services. Neither of these
issues was a big deal because same-day laundry service was
available and inexpensive and the doctor's bill wouldn't have
made a huge dent in anyone's cash supply (my own experiences
with the doctor are recounted below). Nevertheless, if Uniworld
is going to send out a pre-embarkation package tailored to our
specific cruise (which they did, in fact, do), why in the name
of common sense couldn't they have included these two little
bits of information as well?
Our Private
Plans for Moscow
As described in
the companion cruise review, prior to leaving home we had
contracted with a private individual in Moscow to provide us
some personalized touring. The first of these two tours was to
take place the afternoon of our first full day in Moscow
following the ship's city tour and lunch on board. Marina had
told us, via her excellent e-mail communications, that
everything was in place for Maria to meet us at the ship at 2:30
p.m. on Friday and take us on a tour of the Moscow Metro. We
were to be back at the ship by 6:30 p.m. Marina has given me
Maria's e-mail address and phone number. She had also given me
her own phone number. Marina suggested that I should call Maria
on arrival aboard the Tolstoy just to confirm. I told Marina by
e-mail, copy to Maria, that I would certainly try to call but
could not offer any assurance that I could do so. How right I
was.
After the cruise
director had conducted her welcoming briefing I approached her
and told her I needed to call Maria. The CD told me there were
only two ways to make such a call: I could either use her cell
phone (the only phone on the ship which worked and which it was
clear she did not want to happen for reasons that I understand
and bear no grudge) or I could go to the River Terminal building
and use a public phone. She agreed, reluctantly, to make the
call for me. I furnished her Maria's cell phone number which she
dialed. We tried multiple times and got a series of results
including no answer and various messages including one which
said the party phone's phone was either switched off or they
were outside the calling area. The messages, interesting to
note, were in English.
The next morning
we tried again with the same mixed results. I finally got
through to Maria's number and it was apparent that I had
awakened her. I identified myself and she hung up obviously not
caring who it was. I redialed and got no answer. The CD dialed
Marina's number for me and handed me the phone. I spoke to the
person who answered and she allowed as how Marina wasn't there
and hung up.
After our Tolstoy
city tour, described below, we returned to the ship and had
lunch. I then went down to the gangway to await the arrival of
Maria, ever the optimist. At 3 p.m. it was obvious that she
wasn't coming. The Buts and I walked over to the River Passenger
Terminal and bought a phone card and tried again. There were two
different phone systems in use in this building and the phone
card worked in only one of them. At least, it was supposed to,
but didn't. We had been told by Reception on the ship that we
had to go to the Metro station to use the phones there. We
walked the half-mile or so to the station and found that the
phone card I had wouldn't work in any of the phones there. An
old Russian guy wandering around saw me trying to use my card
and motioned that I had to go into the Metro station to use a
phone in there. I thanked him, bought a token, and entered the
station. My thorough search of the place yielded no phones. Back
to the River Passenger Terminal.
At this point you
are no doubt asking, "Why bother?" Because we had contracted
with Marina/Maria for two things: this afternoon's outing and a
full-day's outing with car and driver to Zagorsk. If they
weren't going to show up for the second outing we still had a
chance to sign up for the ship's "optional" excursion, hang the
cost.
Total failure
again with a confusing and erratic phone system. Back to the
ship where the CD called one more time. This time she got
through to someone at Maria's number and asked if she could
speak with Maria. "No, you may not," was the answer followed by
the phone being slammed in her ear. We agreed that the CD would
send an e-mail to Marina and Maria calling off any subsequent
arrangements and she did. The CD also arranged for us to take
the ship's "optional" excursion to Zagorsk which as, in fact,
available at a quite reasonable price and will be described
shortly.
Note: When I got
home I sent an e-mail to Marina and asked for an explanation of
the bizarre reception we had received. It will not come as a
surprise to you to learn that no reply has ever been received.
I'll not publish Marina's website but should have a need in this
area, feel free to check with me.
Moscow City
Tour et al
We went off on an
excellent tour of the city on another gorgeous day. Every tour
guide whom we were to meet thanked us profusely for bringing
with us such beautiful weather. They told us how much it had
rained the prior week and how unusual the weather was for
August. We beamed.
To get into town
for our tour on this Friday morning our buses had to join the
rush hour traffic into central Moscow. Wow! I was totally
unprepared for the mass of vehicles which was moving with at
least four lanes in each direction. Discipline was almost
non-existent and the center lane got occupied by whomever got
there first. We watched the cops ticketing one guy in the center
lane and another guy taking advantage of the fact that the cops
were occupied to use that illegal lane himself. All of my images
of Russia were of the Soviet Period when private automobiles
were almost nonexistent. Quelle difference!
We noticed that
there was no parking permitted on Tverskaya Street. Apparently
that didn't apply to the sidewalks where people would just drive
up, get out, lock their cars, and walk away. Our guide said that
the New Russians (see below) didn't worry about such things.
Our tour guides
throughout the trip were competent, pleasant, and anxious to
please. In a country where the average monthly wage is $100 and
the pension for retired folks, regardless of profession, is $40
per month, these ladies had found cash cows in us tourists. The
guidelines for tipping were $2 per person per half-day tour for
the guide and $1 for the bus driver. Even taking into account
the cheapskates, and, believe me, there were some, this was
pretty good money. They earned it.
Note: We enjoyed
thoroughly all of our guides. A member of the cruise staff went
on board each bus or with each group just to assure continuity
but the tour guides carried the load. We had women guides in
every case and, for the most part, they were women in their 40s
or older. Thus, they had the perspective of age and of different
economic and political environments. A favorite target of their
humor was The New Russians, those who have literally capitalized
on the economic situation and are, rightfully so, the subject of
great derision. Olga told us that Lenin's tomb is closed on
Friday, that Friday is Lenin's "day off." She said that two New
Russians approached the tomb on a Friday and were told it was
closed. They offered the guards $5,000 to let them in. The
guards conferred and said, "Listen, for $5,000 you can go in or
we can bring him out."
Any "good" shore
excursion has to have a shopping stop. Such stops help to
supplement the incomes of the tour operators and perform the
useful function of providing clean restrooms.
Note: When we
visited the Ukraine a few years back we noted the total absence
of toilet seats in all of the men's restrooms and quite a few of
the women's. In Moscow we observed the same thing. I asked Olga
about it. She smiled, tucked her tongue squarely in her cheek,
and said, "We Russians love the outdoors, the bushes, the fresh
air. Toilet seats are unnecessary."
As noted in SPB,
each of these places also offered free vodka. Some of us were
gathered outside the shop waiting to reboard the bus when the
guy I had already dubbed NN (my reference to the
almost-certainly numb portion of his genitalia) came out proudly
waving a pint bottle of Stolichnaya Vodka. As Ruth had purchased
a liter bottle on the Crown Princess for $7.50, I was mildly
curious as to what he had paid for it and asked him. He said, to
my utter amazement, "Eight dollars. I tried to Jew her down but
she wouldn't move." My jaw dropped and I replied, "What did you
say?" To my further astonishment, he hesitated not for a second
in repeating himself verbatim. Another fellow whom we had
already met looked at him and said, "David's the chief rabbi in
his home town." NN turned red and started to sputter, stutter,
and otherwise shrink into himself. His apologies began and went
almost nonstop as I just stared at him. Finally, in dismissal, I
said, "I hope to God we don't run into any Asians. God know how
you'd refer to them." We went to great pains to keep large
distances between him and us. When we went out to board buses
for tours we would always check to see which one he was on and
board another.
Note: I dubbed
his wife WW for The Witless Wonder. She seemed to follow him
around with a loving and adoring look on her face.
As one more note
on NN's behavior, we were entertained on-board late one
afternoon by a Russian Folklorico troupe comprising 22 people in
full costume with balalaikas, domras, and other instruments. The
theater in which they performed was so small that performances
had to be done by dinner seatings and, at that, extra chairs
invariably were squeezed in to fill the aisles. As luck would
have it, NN came in late and was seated next to me on the front
row on one of the extra chairs. He turned to me and asked, "Is
this the ship's crew?" Get a clue, mate. Do the arithmetic. Ask
who is seating us, serving us drinks. Look at the costumes and
instruments. After about three numbers he leaned over and
whispered to me that we ought to give them a standing ovation.
By his demeanor it was clear that now was the time for that to
take place. I ignored him. When the concert was over several
people did rise to give the group a well-deserved standing
ovation. NN almost lifted me up by my elbow.
Note: During a
prior lunchtime conversation with the YC, we had described NN's
behavior. They wondered if perhaps he wasn't the same person
they had dubbed "The Mayor." They were seated beside us at the
concert and confirmed that he was one and the same. During the
same lunchtime chat with the YC they told us that the prior
evening they had been enjoying Russian music in the lounge. The
ship carried with it a three-piece orchestra which was quite
adept at folk tunes and traditional songs. To the YC's
consternation, the rubes and rednecks insisted on Glenn Miller.
So, on our first
day, we did the city tour in the morning and had a busted
afternoon. For the evening's entertainment we went to the Moscow
State Circus and had a delightful time.
Wheelchairs
The Uniworld
sales brochure advised prospective passengers that anyone in a
wheelchair would be severely challenged. Further, those same
warning words were repeated in the pre-embarkation package. They
were quite specific with regard to wheelchairs. There are no
elevators on the Tolstoy. The gangway to shore is on the second
deck, the dining room is on the third, and the theater is on the
fourth. Further, anyone with the slightest awareness of the
world surely has to understand that many countries outside the
United States have not made as much progress as we in making
accommodations for citizens with physical limitations.
When we first
came on board we were astonished to find a man pushing his wife
in a wheelchair. It was obvious that she had suffered a stroke
and was unable to walk unassisted. We couldn't for the life of
us imagine how anyone could travel in such circumstances. We
found out quickly. They did it at the expense of all the other
passengers; the crew; the cruise staff; and the tour guides. The
only parts of this report, which was written generally in a
'flow of consciousness" mode, which I've excised are those where
I allowed my outrage over their unreasonable demands and
imposition on others to show.
The placement of
this section is relevant in that there were two major situations
during our first full-day when the cavalier attitude and
behavior of this pair had direct impact on us. The cruise
director appeared to be fully aware of the effect these two were
having on others and on the ship's staff. She was very politic
in her public address announcements prior to certain shore
excursions in pointing out the access and mobility difficulties
which would be encountered in visiting some venues. This couple
seemed to have hearing defects as well. It was also interesting
to see some how protective and concerned some of the other
passengers were of these two, especially since the protective
ones seemed to be among the rudest I observed in their treatment
of others, passengers and Russians alike.
The Kremlin
and The Arbat
Because it was
Saturday when we visited the Kremlin the traffic getting there
was relatively light. That gave us an opportunity to join an
exceptionally large queue of tour groups and private citizens
waiting for it to open. It was a hot and humid day. We raced
through the Armoury but, to her credit, Tatiana was able to give
us a good tour. It took patience, maneuvering, and some
treachery mixed with guile, but we did it.

"The Buts in front of
Lenin's Tomb on Lenin's day off. She has just offered the
guards $5,000 and is waiting for them to bring Lenin out."
We struck out on
our own for the Arbat, the famous pedestrian mall in Moscow.
What a cheesy collection of tourist junk and trashy Muscovites
that was. Next, the obligatory stop at McDonald's to satisfy The
Mister's curiosity, and, finally, the Metro back to the ship.
The Metro was efficient, noisy, and jammed with people. Whatever
beauty existed in the stations was lost in the jumble. And, the
unhappiest, surliest, and most unfriendly people I have
encountered in years seemed to be assigned the task of selling
tokens. Spasibo, my foot!
Metro stations
were major commercial sites. In addition to stores and kiosks we
also found various sidewalk vendors including little old ladies
selling flowers. We stopped at one of the shops and bought a big
bouquet of flowers which we then used to grace our cabin. They
lasted for days and days and brightened our digs. The Buts had
done this in Buenos Aires and I found it a very nice touch.
Sergiev
Posad or Zagorsk
Our primary
purpose in going here was to get out into the countryside
outside Moscow. The monastery is about an hour's bus ride from
the ship and we enjoyed the diversion. It was Sunday so there
were lots of locals enjoying their day off as well. We were not
to be alone either at the monastery or on the roads. The weather
was not as favorable with clouds overhead and a sure promise of
rain.
The first thing
that struck us walking from the bus to the entrance was the
large number of old women begging. Of course, there were the
limbless men (their military attire apparently intended to have
us believe they were innocent victims of the war in Afghanistan
and Chechnia) and crippled infants. But, the old women were the
most pathetic of all to me. Many offered little bouquets of
weeds.
Once assembled in
the inner courtyard where our guide had to procure camera passes
for those wishing to take pictures, some of my fellow passengers
again proved what endearing and charming people they were.
Two examples:
While we milled
about one of the old women came up to a couple about our age
accompanied by their married daughter and son-in-law. The
woman's intent was clear to anyone. Her paper cup could have
served as a useful clue should one be truly inattentive. The
older man made a big show of saying to her, "I'm sorry. I don't
speak your language. I don't know what you want." Then the four
of them and a few hangers-on laughed uproariously at how clever
he was. Think about it just for a moment: Isn't it bad enough
that this is the way she had to live? Was it necessary for her
to be further humiliated as well? Gosh, and we really seem to
have a problem understanding why we Americans aren't loved
everywhere we go.
In the second
example it's necessary for me to tell you that many places in
Russia are very happy to have you take pictures their churches
and museums. They just want you to pay for the privilege. There
is one price for still cameras, another for videos. If you don't
want to take pictures, some places you have to check your
camera. Other places you can merely hide it or simply not use
it. Each place sells passes and it was the practice for the tour
guide to ask how many needed passes, collect the money for them,
and then buy them as a convenience (and, a major convenience it
was considering the lines and the language issues). On this
occasion Tatiana took the count, collected the money, and bought
the tickets. When she had finished handing out the tickets she
was three short. Just imagine this: three different people
actually took camera passes for which they had not paid. And,
those who had paid were left without them. Tatiana had no choice
but to go pay for three more only, this time, it was out of her
pocket. The YC and we shook our heads and they told us they had
overheard one couple saying they thought it was ridiculous to
pay $3 for a camera permit. They believe that couple simply
helped themselves as a form of protest. We saw this same
behavior repeated at the Hermitage.
Note: The prices
we paid for our double cabin were relatively inexpensive. We
did, as you know, our own air arrangements. People traveling in
coach using Uniworld's air fare and opting for standard cabins
really got good value for their money. Then, if you skimp on
tipping tour guides and bus drivers in addition to ripping off
people on camera passes, you can really do this trip cheaply.
Just after we had
been inside the principal church we were reassembling in the
courtyard. The monastery required their guides do the presenting
and our guides did the translating. The monastery's guide was
furious and was really venting at Tatiana about the behavior of
one or more of our people inside the church. Ruth said that
while she was in the church she glanced over at the monastery's
guide who just stopped short of ripping a baseball hat off of
someone's head when the guide realized the hat was being worn by
a woman. We have no way of knowing if this was what had set off
our guide. When our group was nearly fully assembled the guide
still kept ranting at Tatiana. Tatiana turned to us and smiled
saying, "We were just discussing the foundations of
Christianity."
We got back from
Zagorsk mid-afternoon and sailed at 5:30 p.m. right on schedule.
As we were so far north it was light enough for us to observe
our progress through the first lock we reached at 9:30 p.m. We
were to transit something like 19 locks on our almost 1400
kilometer (about 800 miles) trip. A friend who has taken this
trip generously loaned us her copy of the book Russia by River
by Howard Shernoff. It is an invaluable guide to the journey and
is written such that you can use it regardless of the direction
of the trip. >From SPB to Moscow, read down, from Moscow to SPB,
read up. We tried to get our own copy ahead of the trip without
success. To our great pleasure, a copy was sent to us by
Uniworld with our pre-embarkation package. Nice to have one of
our own. Using Shernoff's book we were able to trace our journey
literally kilometer-by-kilometer.
Note: Our travel
agent had told Uniworld we were leaving well in advance of the
Uniworld portion of our trip and had emphasized the necessity of
getting our documentation to us early. They really didn't seem
to care. Only after repeated follow-ups did it arrive. As noted
elsewhere, they changed some of the itinerary forcing us to make
last minute changes which we did not appreciate.
Uglich
We were scheduled
to arrive at this first stop at 4 p.m. and depart at 7. We
actually got there at 3:10 p.m. and sailed at 6. Not a big deal.
This was to be a walking tour. We disembarked and were formed
into six groups and provided local tour guides. The day had
started with cool weather and a forecast of rain. By the time we
landed it was a beautiful day and the rain had already visited
the town and gone. We visited two local churches and a mansion,
did some shopping, and reboarded. At the second of the churches
we were to be entertained by a male vocal quartet a la Peter and
Paul Fortress. Ruth told me later that they were not monks but,
rather, professional musicians. They were quite good and did a
brisk business in selling CDs and tapes.
Whilst The Buts
viewed still more icons (there is a limit to icons in my humble
opinion) I went outside to sit on the steps and people watch in
the sunshine. Two Russian couples came up and greeted me and my
new best friend, Victor, sat down beside me and put his arm
around me. He chatted most amiably with me almost knocking me
over with his boozy breath. His three friends tried to drag him
away without success. When one of our fellow passengers came out
of the church with a camera, he insisted that she take our
picture which she did. The one-way conversation continued for a
while and he finally gave up and the two couples started to
leave. Imagine their surprise, and mine, when my photographer
friend addressed them all in fluent Russian.
There were no
public facilities in my sight so, while The Buts was running the
gauntlet of shopping booths set up along the walkway I asked one
of the local guides about the loos. She started to walk with me
back toward the churches and I told her not to trouble herself,
just point the way. No, let me show you, it's hard to find. She
took me to a building and pointed to the door marked for men.
Then, she asked if I would mind terribly carrying her tour guide
sign back to the ship. Of course not. Nothing for nothing. This
particular toilet didn't have a seat either. But, it was also
unique in that the entire toilet bowl was set into the floor as
opposed to being on top of it as we're accustomed. It was also
filthy.
While I was
propped up on a fence post while the Missus shopped, another
local tour guide wondered if I would be so kind as to carry her
sign back to the cruise director. Of course not. By the time we
got back to the ship I had managed to collect three signs but
not a single tip.
Yaroslavl
We were scheduled
to arrive at the ancient "village" of Yaroslavl (population
650,000) at 9 a.m. and leave at 2. We actually arrived at 8 and
left at 1. The visit was pretty much the standard one of a
drive-through town (in this case, multiple drives-through, it
seemed as though we were going in circles to kill time), some
churches, and the obligatory shopping stop with a Russian
musical ensemble performance.
The most exciting
thing that happened here was when I sat next to a couple of
yentas (with whom I had shared a bench the prior day) at the
monastery whose major interest was trying to determine the
ethnic background of one of our fellow passengers who is of
Philippine extraction. The lady in question, having been born in
the US and whose family had been here for who-knows-how many
years, spoke English better than these two who guessed among
themselves Japanese and Chinese before settling on Korean. Yeah,
I can see that.
Goritsy
This is the port
from which trips to the monastery at Kirillov originate. We
arrived a half-hour early at 10:30 a.m. but kept to our original
departure time of 2 p.m. As at other stops along the way, we
docked side-by-side with river boats similar to ours. Some were
heading our direction, others the opposite. When you're the
outboard boat you get to walk through the others to get ashore.
When you're next to the dock, others get a glimpse of your boat.
The Tolstoy certainly appeared to be cleaner and crisper than
any of the others we saw including some which we knew to be
carrying large numbers of Americans, e.g., the Kirov. Guards
were stationed on each boat to help direct people properly and,
presumably, help to assure there were no unwelcome visitors on
any of the boats.
We took a ride
into the country and got yet another tour of yet another
monastery. They had spent a great amount of money redoing the
museum part of this one and the walls were clean and bright with
excellent lighting. The day had started out foggy and cool but
turned sunny, then hot. After the museum visit, most of the
group took a walking tour of the monastery. I sat outside on
benches with other folks who were similarly iconned out and we
traded lies. One fellow and I got to talking and I commented to
him about the visit to Zagorsk (he had sat beside us on the bus
and had slept the whole way out and back). He told me that he'd
signed up for Zagorsk for the same reason we had: to see the
countryside. However, he was jetlagged and had taken an
over-the-counter sleeping remedy and couldn't stay awake. These
are the perils of long distance travel. He must have still been
groggy because he referred to the acrylic alphabet, then
corrected himself and identified it as the Cyrillic alphabet.
It was now
Wednesday afternoon and I had signed up for a massage with the
ship's doctor. He is a fully-certified doctor who has also
discovered the cash cow that these vessels represent. His fee
was $10 for a half-hour massage, $20 for an hour. His bedside
manner left a little to be desired. He bade me enter, asked me
nothing about what kind of massage I wanted or whether I had any
particular concerns. He told me to get undressed and he'd be
back. He stepped out of the room long enough for me to take off
my shirt and shorts and came back in. I said, "I am David." He
said, "Okay, lay down." He gave me a reasonable massage but
never had me turn over. 50 minutes later he told me to sit up
and left the room. I figured out that he was finished. He was.
He returned, took my $20 plus tip and I left feeling refreshed.
Lake Onega and
Kizhi Island
When I woke up
the next day my back was out and I was in a fair amount of pain
when I got into certain positions. Clearly the doctor had done
me a mischief. He was not able to see me until after we returned
from Kizhi Island. We docked at 4 p.m., an hour ahead of
schedule, and went ashore. This is an all-walking trip as there
are no commercial vehicles on the island. I went less than half
a mile and dropped out. I strolled around the shopping areas and
waited until The Buts returned. We reboarded the ship and I went
to see the doctor again. One of the cruise staff was with the
doctor serving as interpreter for a woman passenger who had
injured her finger. The cruise staff member asked if I wanted
her to stay and interpret. Yes, thanks, I did. I explained my
problem to her. The doctor listened to her translation and told
her that he knew, that he would stretch me out and that would
fix it. How did he know? Was my cabin bugged?
The good doctor
gave me essentially a repeat of the massage from the prior day.
At the end he stretched me out rather gently. I undertook this
not without some small trepidation as I have an artificial knee
and an artificial hip. I was fully prepared to stop him should I
sense even the slightest concern. When I left him I didn't feel
improved at all but I didn't feel worse. To conclude the back
episode, later that evening and the following morning my hip
joint felt as though it had suffered a minor dislocation. Of
course, there is no such thing as a minor dislocation but I was
terrified. Gradually the joint settled down and my problems
disappeared before we got to St. Petersburg.
Note: At some
point, if you haven't done so already, you'll realize that
you're not being provided a detailed description of the sites we
visited. Those are available out of any guide book with far
better information than I could provide. What I'm trying to give
you is the human side of the travel.
Svir River and
Svir Stroy
The small village
of Svir Stroy sits on the Svir River and is really just an
excuse for people to sell things. There are no monasteries, no
city tours, nothing but a diversionary stop. We were scheduled
to arrive at 1 p.m. and leave at 4. Instead, we arrived at 11
but still departed at 4. If weather permitted, the ship's crew
was supposed to do a shashlik picnic on shore. It did not. It
was cloudy and windy and would have been unpleasant. We strolled
down one street and back the other. Of interest to us were the
above-ground steam pipes connecting each house for heat. A small
decorating and gardening challenge.
The Waters
During our
cruising we had crossed parts of the two largest lakes in
Europe, Ladoga and Onega. There were spots on the water where
you simply couldn't see a shore line. All of the waters we
crossed were smooth though we were told some can get quite
choppy. Other places we were astonishingly close to river banks.
We had great scenery, interesting (and different) locks, and
huge expanses of water. My notes say that parts of it were
British Columbia without mountains.
St. Petersburg
Redux
We arrived on
Saturday morning bright and early and had another wonderful
weather day available to us. We took the ship's city tour
although much of it was more of a refresher course. We had left
the afternoon open deliberately and took the occasion to walk to
the Metro station and do some window-shopping. As in Moscow we
found that the area immediately surrounding our Metro station
was a major shopping site. We also replenished The Buts's supply
of Stoly. Imagine, $2.75 for a fifth. Had I been inclined to
speak to NN I would have told him about it.
A comment about
the kiosks we saw in Moscow at the Metro and on the Arbat as
well as in St. Petersburg: each seemed to cover every inch of
their display space with sample products of many types. Yet,
when I would ask for something the answer would often come back
"nyet." In one case I identified one brand of Baltika beer and
asked for four bottles. Same answer. Was it that they didn't
have four or that they weren't going to sell me four? I either
had to reduce the number I wanted or change my request to
something else. These were neither friendly nor helpful people.
Note: My request
for four beers being denied reminded me of Bermuda when we went
into a KFC shop in Hamilton and asked for all white meat. (In
every KFC I have ever been in, they are happy to provide this
for a premium.) This young woman refused to accommodate my
request and said that if she sold me only white meat others
would not be able to buy it. Let's get that Economics textbook
out and review it one more time, shall we?
We enjoyed the
time lollygagging about and people-watching and were happy to
have an afternoon and evening free of hassle.
The Hermitage
Squared
Uniworld's
last-minute rearrangement of our itinerary deprived us of a free
full-day so we had to make alternate arrangements with Dmitri.
The new schedule called for Sunday morning to be free with the
tour of the Hermitage scheduled for the afternoon. This was not
desirable because it put a limit on the amount of time one could
spend there. The original schedule calling for us to go in the
morning was ideal because you could leave the group and spend
the entire day inside if that was your wont. Ruth had done some
reconnoitering and had learned that it might be possible for us
to see more than we had thought originally if we played our
cards right. Obviously, it would become necessary to get with
the right group.
We chose our bus
carefully and entered the lobby area where we learned we would
be further split into two groups. While assembling we saw yet
another case of some cheapskates stealing camera passes which
had been paid for by their fellow passengers. We studiously
avoided the couple with the wheelchair and all the problems
attendant with them. When we broke into the smaller group we
found there were about ten of us all looking to be fairly fit
and agile. We started off and two of the ones in the other
group, though exhibiting mobility problems, decided to try to
keep up with us. It was off to the races again.
Our guide was, as
with all the others, very good. She moved us in and out of the
crowds on this very busy sunny Sunday and helped to assure that
we saw all the major highlights. She used her knowledge of the
layout to overshoot crowded areas, then bring us back to them
when they were less crowded. Ruth then applied her new-found
knowledge to ask about the Impressionists. They were, we were
told, on yet another floor with more stairs. To go there would
reduce the shopping time. Bugger the shopping, let's go! (The
Buts obviously was not nearly so crude as I so it is more likely
that she said something like, "Yes, please.") At this point our
ladies with the mobility problems dropped off (along with me and
a couple of others). Ruth and her small group had a delightful
tour and she did get to see everything for which she had come.
I amused myself
by with a combination of hanging about the exit and watching the
vendors work and by walking around the huge square. We don't
take pictures inside museums and I had left my camera on the
ship. Pity, because the square was brilliant and would have made
for some great slides. The vendors were equally brilliant. They
have learned, when they hold up etchings, watercolors, and small
paintings, to say, "This is my work" whether it is or not. One
hanger-on walked around with a vendor practicing saying the
phrase over and over again. In some cases I know it was the
vendor's work because he spoke knowledgably about it (in Italian
and Spanish, no less) with a couple from Mexico.
Note: Ruse or
not, we bought several etchings from people whom we believed to
be the artists. One was in Yaroslavl. The piece I bought from
her was, in fact, dated 1992. Another was on the Arbat and we
believe his representations to be true but it doesn't matter in
any case. They are pleasant works and we enjoy them.
Uniworld
had arranged a private performance of the ballet Giselle for us
in the Hermitage Theatre that evening. As I recall, the place
seats about 300 in a semi-circle. There were to be about 160 of
us so it would be comfortable and intimate. The theatre was
commissioned by Catherine the Great and it was Great fun to sit
there and imagine her entertaining heads of state and other
dignitaries. The spell was broken when a fellow passenger behind
me, Mr. Double Knit, whistled across the theatre and waved his
hands at a young woman selling programs on the opposite side.
The actual transaction took place, regrettably, right beside me
as I was sitting on the aisle on the side at the front (great
seats). The young woman had a sign saying the programs were 50
rubles (30 rubles to the dollar at the exchange rate extant).
Mr. Double Knit couldn't be bothered with rubles so he wanted to
know how much that was in dollars. Well, I guess the program
sellers in the Hermitage didn't carry around a supply of US
coins so someone must have decided to simplify the process and
just sell them for an even two dollars. He paid it without
comment. Then his friend, halfway down the row behind us,
yelled, "Hey, Bill, get me one." Bill then proceeded to try to
negotiate a quantity discount. When that failed he berated her
for trying to make a killing by overcharging in rubles. I just
looked at him and said, "So, pay her in rubles." He paid her the
other two dollars and sat down wisely choosing not to engage me.
Note: The episode
with Mr. Double Knit (Double knit clothing can be just fine and
functional. Unfortunately, he reminded me of my father with his
pastel double knit trousers which were always too short.) was
not our first negative encounter with him. He was one of the
people we tried to avoid at all costs. You know who he is: he's
the one who doesn't know how to say please or thank you in any
language and just talks louder if he's not understood when
speaking English to foreigners. On one of our bus tours he and
his wife had started to reboard through the open back door. He
looked in and saw that another passenger was standing in the
aisle chatting with someone. A simple "excuse me" has always
worked for me in the past. Not so for him. He put his hand
around his mouth as though making a horn and, at the same time,
apparently trying to disguise the source. He then said in a very
loud voice, "Someone's standing in the aisle." At first, I
thought he was playing a joke on one of his buddies. Wrong! The
offender moved and Mr. Double Knit and his wife breezed by
without so much as a boo, hiss, or go to hell. Class act, this
one!
Pushkin
Our destination
in the morning of our final full-day in Russia was Catherine's
Palace at Pushkin, a magnificent building in the countryside.
The day was, ho hum, sunny and brilliant and we enjoyed the
drive through the country slowing down at the spot which marked
the farthest advance of the Nazis against St. Petersburg. We
were not alone. Every tour ship in the Baltic had multiple tour
groups here this day. I counted people from at least seven
groups on a Celebrity cruise alone. Ruth did the full tour while
I took the opportunity to stroll in the gardens, people-watch,
and give my back a little respite from standing. The most
popular place on the grounds was the mens room. There was the
usual queue for the ladies loo and the babushka in charge
shepherded women into use the stalls in the mens. Zehr praticsh,
neh? My God, you would have thought that the end of the world
had come. Men were consoling their shaken wives that it was
okay, women were tittering, and the men and women were standing
about outside with this the only thing they could talk about.
And, based on accents and demeanor, most of this large group of
Celebrity cruisers came from the New York metropolitan area. I
finally said to one guy, "You don't get out much, do you?" Get a
life!
Note: The group
of 40 on our ship was led by a very alert woman. When she saw
the line outside the ladies room do you think she hesitated a
second heading for the mens?
Back to the ship
for sannies in our cabin and off for the afternoon with
Katherina and Sergei. (On our Baltic cruise we had arranged for
a private guide with driver to meet us in St. Petersburg to
maximize our time ashore. To learn more about them and how we
made contact with them initially, please see the companion
review.) Right on time they appeared and we caught them up on
what we had been seeing both in and out of St. Petersburg. We
fixed a plan that called for us to go, first, to the monastery
at the end of Nevsky Prospekt. The grounds there contain a
couple of cemeteries including one of our musical heroes,
Tchaikovsky. We would then go the Church on the Spilled Blood
for a detailed and leisurely tour inside, as well as make a few
other stops including, time permitting, the Railway Museum.
We did all of the
above as well as visit the exterior of the Artillery Museum
which was, unfortunately, closed. This was a great afternoon
with two accomplished and knowledgable people.
As we were
pulling away from the circular drive in front of the entrance to
the monastery I saw a militia man grab a drunk by the arm and
shout at him. The drunk didn't resist in any way but simply took
whatever abuse he was being given. The militia man then whacked
the drunk on the knee cap sharply with his baton and shoved the
guy away from him. Knees are especially sensitive things to me
with my history of orthopedic problems. What possible excuse can
anyone have for behavior like this?
Note: Katherina
and Sergei enjoyed my story about Rimsky-Korsakov which many of
you have likely heard. His father was so much in love with Rome
that he appended the Russian word for Rome to the front of the
family name of Korsakov. One pundit wondered if his father had
been in love with New York whether the family name would have
become Newyorksky-Korsakov.
Tipping
The tipping
convention was different from that to which ocean cruisers are
accustomed. We were told by Uniworld that our tip of $9 per
person per day would be shared by all cruise members and would
cover "restaurant staff, kitchen staff, cabin attendants, ship's
crew and Uniworld cruise staff.." We were also advised that the
tipping did not "include bar service, laundry service, beauty
salon or masseuse." From other sources we had heard that there
is a "Tip Jar" into which you could place your contributions.
There was no way in the world that I was going to place our tip
money anonymously into a jar.
Note: When we
were traveling up-country in Thailand with a small group of
mostly Germans and Swiss, group members asked us what we
intended to do about tipping our guide. It was a delicate
situation as all tipping is. I explained that we had asked our
guide to do a couple of extra things for us and that she had
done them admirably. Therefore I felt we should give her a
little more than others for whom she had done less. Some of the
people's attitudes toward tipping were quite mean compared with
our more generous American viewpoint. I told them they should
give what they felt was appropriate to their circumstances. They
got back at me by suggesting that we should consolidate all the
tips and have me make the presentation (my German was good
enough for the guide and our fellow travelers to understand me)
jointly. In this case others got credit for our generosity and
that is, to my mind, not playing the game.
Fortunately,
Uniworld gave us envelopes on which we were asked to supply our
cabin number. We chose to follow the guidelines for the group
tip but also tipped our cabin attendant, the dining room wine
servers, and our waitresses additionally. In the case of our two
primary waitresses and our cabin attendant, we had brought from
home a number of things which we judged to be welcome gifts.
Both of our waitresses were very appreciative of the money and
the gifts and, based on their reactions, of our mutual
appreciation of them. The one blushed with both surprise and
pleasure when we gave her a little package on the last evening.
The other, whose English was much better, gave us a delightful
little speech the next morning. The cabin attendant, whose
English was practically nonexistent, never acknowledged either
the money or the gifts.
Disembarkation
Process
Uniworld
had organized our airport transfer in Moscow flawlessly. They
were to do the same in SPB. The procedures were covered both in
writing and orally over the loudspeaker system which was piped
into our cabins. We were invited to gather in the two lounges
the morning and early afternoon of our departure. To assure that
we weren't bored, they invited the on-board Russia lecturer,
Professor George, to sit with us in one of the lounges and take
our questions ad hoc. The professor is retired from both his job
as English Literature professor at Moscow State University (not
the one in Idaho) and as a publisher. To see him for yourself,
watch the movie, Russia House, which we revisited when we got
home. The professor's lectures were excellent and gave us a lot
of his insight into his country and the world. The last day's
performance provided a lot of additional insight. For example, I
asked him about the incident with the militia at the monastery.
He said it proved the Russian rule of always, always keeping a
great deal of distance from the militia. His description of
their training, extremely poor salary structure, and other
reasons for their antagonism towards all helped to explain a
lot.
Our arrival at
Pulkovo II was done in short order and we cleared the check-in
and all formalities in short order. We now had almost four hours
to wait without benefit of a Red Carpet Club. When I had booked
this flight the best SAS could offer me in getting back to CPH
was a flight to Stockholm with a 35-minute connection. They
assured me that in Stockholm this would be no problem. I wasn't
terribly concerned because there were multiple flights between
Stockholm and CPH. While we were sitting at Pulkovo we noticed
there was a nonstop flight to CPH leaving two hours before our
connecting flight to Stockholm. Too late to do anything about
that because of the complications surrounding immigration,
customs, and luggage. Plus, based on the number of people
waiting it is doubtful there would have been room for us.
So we sat and
waited. The aircraft arrived late and made up no time in the
turnaround. We arrived in Stockholm with 15 minutes between
flights. Not a problem, we thought. Piece of cake. Little did we
dream that we would have to go through Immigration just to
change planes. But, there were the cages and out came the
passports. There were three lines: two for non-Shengen passport
holders, one for Shengen and EU. What the bloody hell is Shengen?
Obviously we weren't or it stood to reason we'd know it. So, the
Shengen window stood devoid of clients and the other two were
queued way back. I went to the lady at the Shengen counter and
held up our US passports and she took them with a big smile,
stamped them, and passed us through. Just as we rounded the
corner to head down the final stretch to our flight two American
airheads had stopped dead in the middle of the narrow corridor
to chat. One had put her Louis Vuitton carry-on bag on the floor
so as to block the passage completely. I pushed it aside with my
foot and started through and she said, "My, aren't we the
impatient one." I told her that I was not about to break my leg
over her bag and continued on. Ruth went ahead and managed to
get to the gate in time to assure our boarding. We knew our bags
wouldn't make it but didn't care.
Note: When I got
home I looked up Shengen. It turns out that there is a place in
Luxembourg called Schengen (sic) where some European Union
countries reached an agreement on travel within their collective
borders. What it says essentially is that the first Shengen
country admitting a non-Shengen traveler through its borders is
assumed effectively to have met all the immigration requirements
to allow that non-Shengen traveler to enter any other Shengen
country. Thus, when we went from AMS to CPH, the folks in AMS
cleared us for all of Scandinavia as all of Scandinavia is
Shengen and the folks in Stockholm, in turn, cleared us for CPH.
How much do you want to bet that agreement went in the toilet on
September 11, 2001?
In the Copenhagen
airport we went to check on our luggage and, of course, it
wasn't there. We filled out the report and they promised to
contact us when it came in. They were confident that it would be
there soon as there were at least five more flights due in from
Stockholm that evening. It did show up and, after our dinner at
the Hilton that evening we were walking over to the terminal
building to catch a cab back to our hotel when we ran into
Elizabeth, the woman at Luggage Services who had helped us on
both our trips to her department. She was getting off work and
was happy to chat with us about lots of things. It was a
serendipitous meeting. By the way, the dinner at the Hilton was
another success.
A little ahead of
myself, let's go back to our return to the Globetrotter where we
were to stay one last night before heading home in the morning.
The weather was, if anything, warmer than on our first visit.
The only rooms they had were, in spite of my confirmation for a
queen bed, a "twins-together" smoking room or a "twins-apart"
nonsmoking room. When we inspected the former the smoke smell
was intolerable. "Twins-apart" it was. Unfortunately, the beds
are apart because there isn't space in the tiny room for them to
even be side-by-side. We got out the table fan and turned it on,
opened the window, and left the door open to the hallway just to
try to get some air moving. The receptionist sympathized but
there was nothing she could do. Clearly we couldn't leave the
door open all night. Neither of us got much sleep.
Note: When we got
home I wrote to the president of Radisson. The hotel refunded
our money for this last night based on the problem above and the
problems we had experienced with our first visit. Take time to
document your difficulties, folks. It usually does pay off.
The Last
Travel Day
In and out of CPH
in a breeze. Off on time in clear weather. When we got to
Heathrow Terminal 3 we had to walk for what seemed like a mile.
We were only stopping there long enough to connect with our
United nonstop flight home, also in Terminal 3. But, nothing is
easy. We were forced to join a queue which is there solely to
assure that people coming in on one airline and leaving on
another meet Heathrow's screening standards. I certainly had no
objection to this (and it was well before September 11) because
Pan Am 103 had apparently been lost just because of laxness in
the transfer process. No Shengen here. But, the thing to which
we objected was that, at 11:45 in the morning on a very busy
travel day, there was one person doing the screening which
consisted of checking to see that each person in line had a
valid ticket or boarding pass. There were two very long lines,
which merged into one, stretching around two corners. On the
other side of this one person were two x-ray scanning points
each staffed by three people. Obviously they had a different
skill set from that needed to screen tickets so no help there.
And, there were those travelers who do not accept queuing as a
normal practice. Had we not exercised both verbal and physical
control over our space we might still be standing there.
At last, into the
safe haven of the Red Carpet Club. Among the joys of travel
these days is that of being able to hear (notice I do not say
"overhear") many one-sided conversations being participated in
by cell phone users who have no concept of personal privacy,
theirs or ours. One young woman called someone and chatted
socially for 20 minutes (who pays their bills?) Fortunately, she
had the decency to keep her voice low. Her place across from me
was taken by a very important American bidness person who took
one of his subordinates through a step-by-step tutorial on how
to interview a person for an opening in their organization. His
tone was so demeaning that it offended even me. Imagine his
subordinate's thoughts. He talked in a loud voice with no regard
for me at all. Finally, my glares got through to him and he
began the cell phone wandering process taking turns annoying
others in the club and allowing his rudeness to be spread
amongst us all.
The final insult
came when we decided to go to the gate. As we were walking down
one of the clearly-defined corridors in the club we came across
two young sisters, about eight and ten, with their magazines
spread open on the floor and completely blocking the passage. To
get around them we would have had to back up and walk at least
30 feet out of our way. Ruth stopped and looked at them and
said, "Ladies, that's not a very good place to play." They moved
truculently and slowly. Their parents had been sitting near them
reading and the man troubled himself to look up from his
magazine and say, "You'll get over it." Who imbues these people
with the right to behave in such a manner?
Our flight home
was pleasant and on time. It was nicer to be back from this trip
than many others because of all the unpleasant people we met
along the way. New and different places to visit? You betcha!
Worth it? Of course! But, we ain't rushing back. |