Thank you Hank for that post. You're the kind of client your T/A loves to have and deal with! There are a few out there who think they deseve special recognition and goodies each and every time they book and nothing is ever good enough. Fortunately they are the minority. I'd like it a lot if all my clients were Hanks and fewer veterancruiser39s. The give me more, I'm special and I'm never satisfied mentality gets really old quickly.