Hi Lisa- haven't cruised in a year (withdraws) so I haven't been on line in a while. Loved the Canada NE cruise you helped us with...no regrets!
Anyway, this Eastern Carribbean cruise we booked for the first time with an on-line company (for the first time-not sure if we can name names) Our person told us that even the wait list was full. We threatened to cancel, which we were told there would be a penalty from HAL if we did so. Anyway she could not guarantee us that we would have a seat in the dining room....
So, I called HAL directly and the gentleman said he had us with our other party at an 8:00 seating. Not my first choice, but if I was guaranteed a seat that was all I cared about. We were told as the agencies had to release unsold cabins, and as people have to start paying their balances that 6:00 seat would open up....so maybe in 2 weeks we can try for a 6pm seating.
Nice to talk to you again- see you're a big-wig now! (administrator...as you should be, you know your stuff)