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Old 09-29-2008, 06:44 AM
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Dave Dave is offline
Join Date: Dec 2005
Location: Alabama
Posts: 18,001
I use an agent. Some prefer to do it themselves. But looking beyond the comparisons of service, advocacy, etc., the simple fact is that booking on-line is not always cheaper than using an agent.

An agent could have blocked out group space for a particular cruise, and can sell it for less than what on-line booking agencies can. Case in point - our recent Alaska cruise. I had already booked it. My agent saw lots of interest in that cruise so she reserved group space, moved me to the new group booking, and as a result my price went down and I also got an onboard credit. Do you think an online agency would automatically do that? Think again.