thanks for the feedback and again, I hope I didn't alienate you or treat your work dismissively -
Not at all! This discussion is great fun and a learning experience for me, too. I don't think you are being dismissive of travel agents; this comes under the cliches, "different strokes for different folks," as well as, "That's why there is vanilla AND chocolate." Although I never quite understood that last one, since vanilla is not even on my radar.