Being an ex-travel agent I to send lots of clients to the agents that take care of me. I always send the groups to them from my old days because I always gave the best service, they will still call me for referrals and I refer them to those that take care of me. I do have to admit though if I am just booking for me anymore, I just use RCCL's people. They just gave me a great upgrade for the veryyyyy low end inside cabin on deck 2 to a nice outside cabin on deck 9. But I also send those nice people referrals also because thats how they get paid I am sure.