My wife and I will celebrate our joint retirements while on-board the Star Princess Dec. 3, 2007, sailing from Rome to Ft.Lauderdale.
Our biggest mistakes pre-cruise involve booking through the cruise line and then believing they have credibility and honesty.
As an elite member of Princess Cruises and 38 prior cruises, the only reason why we didn't book with our travel agent is that she has retired.
We had problems with a South America booking in 2006 and they refunded our entire trip cost less than 30 days out from embarkation. We decided to give Princess another try.
Some problems in the booking of this cruise were met with the offer of a $200/pp on-board credit. We asked for a simple upgrade from inside to outside. We received no reply.
We asked three more times for them to respond. Finally we wrote to the main lady in charge of the department. She passed it along to an underling who said, "we never offered anything." That letter just hit us today--five days before the cruise.
We'll have a good time anyway--but will never set foot on another Princess ship. Proverbially, they "lie like a rug."
Cunard, QM 2
Holland America, Nieuw Amsterdam, Rotterdam
NCL, Norway, Norwegian Dream
Princess, Fairwind, Regal,
RCCL, Legend of the Seas
Other now defunct lines, and several sailings upon vessels listed