When we went to board I was denied boarding because I did not have a certified copy of my birth certificate.
I don't understand. Did you have your original birth certificate that has the raised seal of the state in which you were born? Is your name the same now as on your birth certificate, or do you use your husband's last name? Did they accept your husband's original birth certificate and not yours?
Is the travel agent who booked this important vacation for you able to help in any way?