Jen K.-I think the best way to reach the individual would be to contact the cruiseline directly via their Customer Service Department. This is a small cruiseline and personal attention to your request is likely to be most successful. Larger cruiselines can be tougher to get responses at times. Post a cruise review regarding your cruise. I have seen the ship in port at Ft. Lauderdale. She is reminiscent of ships I traveled on many moons ago and I, for one, am intrigued by a future cruise on her!