Just got back from the Westterdam with a report on Club Hal. The program is extremely rudimentary and lacks creativity. The groups were split 3-7, 8-11, and 12+. The 2 biggest activities in the 3-7 year old group were coloring and movies. The kids minds and bodies were engaged very little.
As far as other staff on the ship, the only person to pay any attention to her was our dining steward. She was ignored by everyone else.
We were fully aware of the premium services offered on the ship and were assured by the line that they welcomed children. We did not feel satisfied. Other lines definately appreciate the money that families spend more than HAL. I would suggest not taking kids on this line.