Thanks for the report. I don't know if I'd swear off a cruise line totally if things just weren't right on a single cruise, but that is your choice. I will say that HAL generally gets high marks and has lots of repeat business.
We had a creaking cabin on the Sun Princess years ago. We had to put up with it though, because the ship was sold out. The grating metal-on-metal noise was hard to handle, but we had no choice. It happens.