My parents were recently in need of a cable guy, or some sort of installation technician. They bought a Sony Bravia TV. They tried to make the hook ups for the cable, vcr, and dvd player. They are 70 years old and had my aunt and uncle of the same age bracket helping. It would have been easier for me to drive 2.5 hours than play phone tech all day. Come to find out the dvd player (one year old) didn't have a HDMI port that the instructions said to connect with.
Technology sure changes fast!