Thread: Norwegian Star
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Old 07-13-2002, 08:57 AM
tgunn tgunn is offline
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Join Date: Jul 2002
Posts: 1
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I just returned from the hawaiian cruise. Service was subpar. There was two in my cabin and they kept setting it up for four even after i would ask, call front desk,etc.My wife had a facial scheduled, she waited 45 minutes before they told her they were not going to be able to get to her. We were charged 5.95 for a sprite on fanning island with our lunch, Concierge survice was a joke. Paid 200 for this ,he was never in office and didnt return calls. Booked cruise with another couple, NCL had us flying seperate flights and were rude when our agent called to try to changeNCL is going to have to change to stay in this business. Tha ey need to go to a Lexus dealership and learn how to treat a customer.------Entertainment was great. Lots of fun around pool, cooked on 3 large grills everday, entertainment everday I love the Islands so much that it made up for the poor service.