I just wanted to follow up and let everyone know that our dining room seating request was granted.
The email address that I sent the request to (see post above) worked!
We had a table for 6 (our family only) next to the window. It was a wonderful table and a great location.
I also double checked our table location when getting on board the first day.
We however had non-attentive waiters who lacked greatly in customer service. Past cruises we had overly friendly service, which we loved, and waiters who took the time to learn our names and constantly watched to see if we needed drinks filled or anything else. Unfortunately this was not the case at all with this trip. We were extremely disappointed, but realize it was probably just the luck of the draw with the wait staff that we received. (We watched other waiters and saw great comraderie and service. We also had wonderful service when we visited during breakfast, where we sat at different locations in other dining rooms)