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Old 01-31-2003, 09:51 AM
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Raoul Fiebig Raoul Fiebig is offline
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Join Date: Jun 2002
Location: Paderborn, Germany
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Hi Maia,

the cruise lines usually pay some kind of compensation, often in conjunction with a rebate on a future cruise. You or your parents might want to give RCL a call to inquire about this. A special service desk has been set up for "Infinity" passengers. The number is 1-888-701-7192.

Sorry that your parents experienced those problems on their cruise, but I hope they have been able to enjoy the trip, nonetheless.

Best regards,

Raoul Fiebig
Das Ruderhaus
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Best regards,

Raoul Fiebig