I have stayed at the Caribe Hilton also, was nice, but after a storm so the beach was closed. The swim up bar was nice.
Is a 50/50 here about them being rude. The bus driver was rude by not waiting on me to get exact change. The drivers on the streets were extremely nice and would stop and let you cross.
A port of choice? no. If I have to cruise outta there for a Southern would be the only time I would have a desire to go back.