Rethinking being a part of this forum, when I can't even state facts without "When I sailed it was magnificent 2,3,4 years ago". My cruise was July 9-13 2009.
Part of being a member of this forum is to also expect feedback. Feedback is not always going to be in agreement with your views. Nobody who has responded to you is making things up. As you stated: "you worked your way down the ship chain instead of up". If the Holiday didn't meet your expectations it is your own fault for thinking it would be more than what you had previously experienced.