Thread: Costa Concerns
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Old 10-26-2009, 01:03 PM
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penny3333 penny3333 is offline
Join Date: Nov 2005
Location: Alabama
Posts: 10,602
Bobj, what might have been a nightmare to you, certainly won't be to others. Costa's customer service is fantastic. It's amazing what a smile and a please and thank you will get you. I had left part of my luggage in Port Everglades, they were fantastic in returning it to me within 2 days. While on board, we had a bit of a problem, nothing major. I went down to the pursers desk and within 5 minutes it was fixed. The crew has always gone out of their way for us, but then again, we're not demanding. We've always had great service. Maybe we're just lucky, maybe we were not expecting something that could not be delivered.