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  #13 (permalink)  
Old 07-03-2003, 05:28 PM
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Have you checked with your credit card agency.

They may be able to help you with the tour package money if nothing else. I would certainly challenge that charge under the grounds that I never received what I paid for.

I'd also try challenging the insurance charge as well since it's obvious they didn't deliver a service either.

One last observation for what it's worth, if the ports are more important than the cruise experience, it might be safer next time to plan a land vacation where you are in charge of where you go next.