Thanks for the suggestions. I too am not sure what exactly they are guaranteeing but I do know that if one feels they have been taken advantage of from a recommened store that I should report it to the super shopper on board. i dont have anything to email to you sorry, i wish i did. i tried to email Carnival but have not gotten a response, since it is a holiday.
We bought it for 899 and was appraised at 495. even the carat weight was not correct. it was appraised by an independant apparaiser.