We've been monitoring this problem with NCL. While I have never sailed with them (and sure I won't) due to many other problems that I've heard about, we can certainly sympathize with you. We are going on the Celebrity Constellation on July 19th to the British Isles and Norwegian Fjords. I clicked on email early last evening, and had a message from Celebrity. The shore excursion for a lake cruise in Olden, Norway has been cancelled by the tour operator. They were emailing so we might consider another tour. This port only had 4 tours to begin with, and 2 of the 4 were miles to climb a glacier. With the 4 of us well into our 60's and 70's, we've opted to stay on the ship for the day. Celebrity was very gracious, and our total money will be refunded if we can't find another tour. While we're disappointed, we are 100% pleased with Celebrity and how they handle any problem. Good luck with actions against NCL.