This post reminds me of the one from the guy who was mad at Royal Caribbean for actually trying to make money in some sort of crazy capitalistic scheme by charging for alcoholic beverages and photos and such. Some folks just think that the rest of the world owes them something and would still complain, even if you gave them their money back!!!
I was quite pleased when reading the responses that the original poster received. I guess that is why I really enjoy this site...almost everyone here seems to have a lot of common sense.
Thank you all for all of the great advice over these last three years.