I usually get to the pier around 11:15 or 11:30. Check my bags and get on the ship by 12:00. "Peach" does make a good reference to customs. And I have also posted information on this, if you are not able to get on the ship early, it is customs, not CCL holding up the ship. If you have no problems getting on early, go up to the Lido Deck (as lunch is served)and look over the railing at the people fighting crowds. It is quite humorous. Wives yelling at poor hubby's. Hubby's rounding up kids and porters with their hands out. Quite a show. Hope I helped.