Originally posted by susanmaz:
I was told by HAL front desk personnel that even if we gave a personal tip, on top of that already on the bill, that it would still have to go into the pool to be shared by all. This was in 2006 - don't know if the information is still current or not.
Somebody at the front desk gave you the wrong information. It's always been the way I stated ever since the program began and that's been for a couple of years. I was on the ships Noordam twice last year and the Zuiderdam once and any tip we gave the stewards they were able to keep for themselves - we never opt out of the program. It's so much easier now than trying to decide how much to give and who to give it to.