I was suprised yesterday evening by a phone call from Royal Caribbean. We have been looking for a fourth cruise this year and as soon as I logged into my C&A account on the internet The phone rings and it is a representative from RCL. The guy said that they noticed that I was looking at cruises and wondered if they could be of any assistance. I did not know that they monitored account logins this closely.
Is this a new diamond benefit?
Has anyone else had one of these calls right after logging in?