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Old 01-02-2011, 01:06 PM
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Dave Dave is offline
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NCL makes the distinction of calling it a service charge and not tips or gratuities, which they put in a different category.

My understanding is you cannot simply opt out on day 1 of the cruise. You can adjust the amount for specific service problems but they request that you give them a chance to fix the problem. If the fix doesn't meet your approval they have a form you fill out and list how much you want to remove. The form has a blank for 'reason'.
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