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Old 02-14-2011, 11:19 AM
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penny3333 penny3333 is offline
Join Date: Nov 2005
Location: Alabama
Posts: 10,602
I did ask and was informed that you could not just opt out, you could adjust IF there was a valid reason. They call it a service fee and not gratuity, so there had to be a "service" that was not received. Not sure if that answers your question, but that is what I was told.