Wonderful post, Mary!
I can't really can't add much as I haven't been on the Sensation since 1996. I have read some good reviews however. In fact I just read one today. Sometimes you just have to separate the wheat from the chaff when reading reviews as Brad earlier noted. I have seen the Sensation recently and she looks great on the exterior.
Mary - I too had a not so great cruise on the Fascination a few years ago due to a few rude staff. I went back again and had a wonderful cruise.