I don't understand this
I have a Cruise already reserved at carnival if you mean that PVP is the person that anwser the phone
I already use differents PVP in just this cruise I already call like 8 times
I just call 1-800-carnival and make the changes with the one that answer and I don't really recall any names with all the bookings I made so far I always use the same method with each one of my cruises.
what I really like to know if this is some form of trying to get your personal info for a identity theft or something like that this sounds a little strange for my taste...