I agree with Penny regarding attitude and how one presents facts regarding something. I am one that can be somewhat abrupt but I know when to keep it in check to make my point and hopefully get the results I am looking for. I, for one, book most of my own cruises for a couple of reasons that I will not elaborate on at this time. If I had booked a two week cruise and was uninformed by email or letter from the cruise line about what you described being done, I would be upset to say the least. When we had a major construction job here at home last year, we made sure we were away while it was happening. I would have cancelled my cruise or made other arrangement. Good luck with your situation. We did a Princess cruise for the first time this past February and had a very enjoyable cruise experience.