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Old 04-19-2011, 07:55 AM
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penny3333 penny3333 is offline
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F-mattox had a wonderful suggestion in another post. The big Travel magazines have ombudsmen that can act as intermediaries for disputes. You could try contacting one of them. No cruise line wants bad publicity. You will need to have documentation for the promotion and proof that the cruise line did not make any attempt to contact you. I hope this will be of some help.