View Single Post
  #5 (permalink)  
Old 04-19-2011, 12:31 PM
penny3333's Avatar
penny3333 penny3333 is offline
Moderator
 
Join Date: Nov 2005
Location: Alabama
Posts: 10,601
Default
Sorry, Cruise Fanatic, I should not have mentioned that as a recourse. I misread the post and understood that luvmytigs had tried to contact the proper people at Azamara. It sounded to me like they had been trying and receiving a deaf ear. Luvmytigs, Cruise Fanatic is right, you need to try through Azamara and then make sure you have all your documentation in order before you proceed with an ombudsman. Sure wish you would have used a travel agent for booking, they would have known about the stipulations or been notified of them and could have acted in your behalf.