I saw a post almost identical to this on another board where it was also the first post for that cruiser. Forgive me for being a skeptic.
It reminded me of an experience I had...on disembarkation day there was a long line at guest services, and a pax was screaming and swearing at the rep because when he tried to leave the ship he was told his onboard account had a balance. Now we all know it only had a balance because HE purchased something after his cash account had been settled, and owed 5 dollars. The rest of us also wanted to get off the ship, and many of us were muttering that we would pay the money if he would just leave and stop yelling at the innocent rep. not everyone is as calm under pressure as they perceive themselves to be.