I also have use Viator and I have to say that it was always excellent. Now, I don't use them for everything and I still book with the Cruise as well it just depends what I am wanting to do. In the Falklands I used a direct booking and saved a lot and the folks on the cruise with me were in the same carrivan as we were and I saved 1/2 off the price so it does pay to research. I do thing that is part of the fun before going :OD
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