Royal Caribbean reviewing pool towel policy
According to CEO Adam Goldstein in his latest 'Ask Adam' blog, RCI is reviewing their process for pool towels and if any changes are decided they will announce them by the end of this year.
The current policy is you have to go to a towel station and check out towels using your Sea Pass card, and then check them back in with the same Sea Pass. Towels not returned by the end of the cruise will cause a $25 per towel fee to be charged. While I personally have no problem with it, it is not particularly popular.
From a bottom line perspective it does seem to be personnel intensive, with pool attendants required to man the stations.