Thread: Room
View Single Post
  #5 (permalink)  
Old 01-05-2010, 05:56 PM
CruzinTheSeas's Avatar
CruzinTheSeas CruzinTheSeas is offline
Junior Member
 
Join Date: Dec 2009
Location: Hope Mills, NC
Posts: 29
Default
Well, Sandy ....

We've been on 2 cruises with Carnival and they asked me without me having to say anything both times. I had to send in a a from with all his medications he is taking. I also have a son who is in Navy basic training in Chicago and will graduate soon, and a lot of other things going on with 3 of my other kids and just simply FORGOT! As soon as I remembered a day later I called RCCL and told them what happened and the agent on the phone said that regardless that is one of the questions cruise travel agents are supposed to ask. There is a disability act as well protecting my husband. We have proof from doctor's that he is 100% disabled. The lady when I called back the second time was a supervisor and I told her that if we could just get a room closer to the elevator it would be fine (she informed me that we could get a accessable room), but she told me that we have a right to get one if they are available at no extra charge even if they are on a higher floor.

Barb
__________________
September 2008, Carnival Senstation, Bahamas
August 2009, Carnival Destiny, Jamaica/Cayman Islands